Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #85057
    Keith
    Member
    Post count: 21

    Hi

    I am a new wp user as well as a new dante customer so be easy…

    I cannot find in knowledgebase
    On own mac not yet public url unfortunately
    wp latest 3.9.1
    dante:latest

    When trying to edit a Text Block and click menu icon > Shortcodes I get

    Forbidden
    You don’t have permission to access /my-domain-name/wp-content/themes/dante/swift-framework/sf-shortcodes/interface.php on this server.

    I have set permissions to read/write for all and can actually read/write named file
    (what user is being used by program here -is it _www or me?)

    This then leads me to next question of
    How can I find shortcodes for adding Countdowns to a page?

    Cheers
    Keith

    #85119
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to edit the permissions on the interface.php file to 644

    – Kyle

    #85167
    Keith
    Member
    Post count: 21

    Hi
    I am on an a Mac (as I said)

    I have tried setting read/write (which I believe for files IS 644) using Get Info but no luck (as I said)

    I have trawled internet and there seems to be a difference between setting rrights and owner of file using ACL on mac?

    tried this I found and still no good —


    In order to retain full ownership of the files and directories but give access to Apache, one wants to use the ACL feature built into Mac OS X.

    sudo chmod -R +a ‘_www allow read,write,delete,add_file,add_subdirectory,file_inherit,directory_inherit’ <dir>


    the dante folder and below are now set to custom in get Info

    I have not been using Mac for long so unsure how to set permissions
    Only seems to be your website with an issue?

    Can you please give me step by step sudo/other instructions on whjat needs setting for this to work – otherwise Theme is no use to me

    I am using MAMP on Mac for Apache mysql and php if that helps

    Thanks
    keith

    #85172
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure about permissions on local files, I will forward this to the developer to see if he knows what’s causing the problem

    – Kyle

    #85232
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Keith,

    I think this may be due to a htaccess issue. Please check that there isn’t any “Deny” statements that would cause WordPress not be able to access that file.

    – Ed

    #85297
    Keith
    Member
    Post count: 21

    I dont think so because there is just the default in .htaccess
    viz

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    # RewriteBase /
    RewriteBase /myFolder/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /myFolder/index.php [L]
    </IfModule>

    # END WordPress

    where myFolder is the name of my website locally

    #85298
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have you checked for any htaccess in /wp-admin ?

    – Ed

    #85301
    Keith
    Member
    Post count: 21

    Hi

    No I hadn’t but just looked in wp-content and found one (must be default?? – I’m new to WP)

    contains

    <Files *.php>
    deny from all
    </Files>

    May be the issue then? ๐Ÿ™‚

    Cheers
    Keith

    #85303
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That’s it! ๐Ÿ™‚

    – Ed

    #85305
    Keith
    Member
    Post count: 21

    Yes it was ๐Ÿ™‚

    Just tested and now I also have a CountDown added!!

    Very well done – Brill support
    Thanks very much

    Keith

    #85321
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, glad I could help ๐Ÿ™‚

    – Ed

Viewing 11 posts - 1 through 11 (of 11 total)

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