Dante- revolution slider full width

[Rui Guerreiro – SUPPORT]

No. Connection timeout.
-Rui

[johanB]

Hi Rui,

<span class=”hps”>I made</span> <span class=”hps”>an adjustment.</span> <span class=”hps”>Is it working now</span>?

 

[Mohammad – SUPPORT]

Hi,

I dont see any blank space at this page http://www.dev-yesyouweb.com/.

Thanks 🙂
With Best Regards
Mohammad

[johanB]

Hi there,

That’s not the correct site 🙁

I made another screenshot. Can you see the <div id=”page-wrap”> ? This is the blank space underneath the slider. Is it possible to remove / disable this area?

Thanks!

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[Mohammad – SUPPORT]

Hi,

Do you have any content beside the slider ? I need specific page url with issue.

Thanks 🙂
With Best Regards
Mohammad

[johanB]

Hi Mohammed,

The page url is: http://77.251.58.128/wordpress/slider

The page is set as homepage and there is no other content besides the slider. See attachement current settings

Thanks!

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[Mohammad – SUPPORT]

Hi,

Website is not loading. I am getting The connection has timed out error.

Thanks 🙂
With Best Regards
Mohammad

 

[adampriley]

Hi,

I am having the same issue – both with Royalslider and via use of a Row element. Both work fine full width on desktop/full browser screen…however on iphone/ipad etc the image is cropped down.

Row element page here (1st image) > http://www.adamrileyphotography.com/documentary-wedding-photography/

Royal slider page here > http://www.adamrileyphotography.com/wedding-gallery/

Thanks!

Adam

[adampriley]

Hi,

I’ve also tired to contact slider revolution about this issue, but am unable to because I don’t have a licence for the plugin (as it was bundled with the theme) – so any help much appreciated.

Thanks,

Adam

[David Martin – Support]

Hi Adam,

Not sure I understand what you mean when you mention cropped down, do you mean the images here on small screen sizes?: http://www.adamrileyphotography.com/wedding-gallery/

Are you using the latest plugin/theme versions?

Cheers,
David.

[johanB]

This reply has been marked as private.

[adampriley]

Hi David,

Yes I’m using the updated version of wordpress, Dante and the plugins. Ive attached screenshots of how my page looks on a desktop and on mobile (as you can see the image on mobile is a cropped version of the full image seen via desktop > http://www.adamrileyphotography.com/wedding-gallery/

The issue is replicated when tested here: http://mobiletest.me/

Hope that makes sense?

Thanks,

Adam

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[David Martin – Support]

Hi @Adam,

Please add this to your theme options custom CSS:

@media only screen and (max-width: 767px) {
.tp-bgimg.defaultimg {
    background-size: cover;
}
}

Thanks,
David.

[adampriley]

Thank you, that worked perfectly 🙂

[David Martin – Support]

Great, no problem.

Thanks,
David.