New Landing › How can we help? › Themeforest Theme Support › Flexform › Customize not loading or working (endless spooling blank page

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    Posted in: Flexform
  • October 20, 2015 at 2:44 pm #221937
    Diana
    Member
    Post count: 31

    OK. They got back to me. What I specifically need to know is with the Swift Framework Flickr Widget – what country is the developer (I guess you guys) trying to access my website from. I have places like Russia, China etc. blocked by country at the Suggestion of Sucuri as these are where most attacks initiate from. If I know then I can whitelist the IP so that it can access my site.

    October 20, 2015 at 3:05 pm #221946
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    This is my IP address 59.90.179.70. You can white list it.
    Thanks
    Mohammad

    October 21, 2015 at 5:17 pm #222302
    Diana
    Member
    Post count: 31

    Hi Mohammed – your IP is whitelisted. Can we have a look at it now – (Swift Ideas Flickr widget not working)

    Additionally – another problem with the site has cropped up – none of the thumbnails are showing up on any of the menu pages now. (Pls see screen shots.)

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    October 22, 2015 at 2:56 pm #222565
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    1) Can you double check your Flickr API key is correct?

    2) Can you disable all plugins and re-test this page?

    Cheers,
    David.

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    Posted in: Flexform
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