New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Customising WooCommerce email templates

Viewing 11 posts - 16 through 26 (of 26 total)
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    Posted in: Neighborhood
  • August 11, 2014 at 12:38 pm #99929
    modernvintage
    Member
    Post count: 24
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    August 11, 2014 at 1:13 pm #99957
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You understood me wrong. Anyway provide me correct FTP login detail.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 11, 2014 at 2:39 pm #99994
    modernvintage
    Member
    Post count: 24
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    August 12, 2014 at 9:43 am #100179
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    This ftp login detail is still not working.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 13, 2014 at 5:22 pm #100816
    modernvintage
    Member
    Post count: 24
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    August 14, 2014 at 12:47 pm #101063
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Where should i insert? Which email templates should say :-

    Thanks for shopping at Modern Vintage London. Your original, reconditioned vintage frames are on their way to you!

Some of our frames are unique and you may be the only person to own a pair…please remember not to sit on them :-)

If you experience any problems with the product or the shipment please email us on [email protected] and we will be very happy to help.

    Thanks

    August 15, 2014 at 5:53 pm #101559
    modernvintage
    Member
    Post count: 24
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    August 15, 2014 at 5:56 pm #101565
    modernvintage
    Member
    Post count: 24
    This reply has been marked as private.
    August 18, 2014 at 6:55 am #101800
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please edit files by yourself because i am not sure that what and where to edit these templates. Unfortunately that is not part of the current theme functionality, and it’s not within the scope of our support to be able to provide that functionality as it is more work than a small customisation. While we’d love to be able to support every customisation request, we simply don’t have the time. We recommend that you seek a freelance developer if you need that functionality, potentially from one of the below resources:

    https://codeable.io

    Home


    http://www.microlancer.com

    Thanks 🙂
    With Best Regards
    Mohammad

    August 19, 2014 at 6:49 am #102193
    modernvintage
    Member
    Post count: 24

    Hi Mohammed,

    Thanks for recommending a freelance developers website, however I would have appreciated you told me you can’t help when I first asked for support.

    Please explain further what you mean by “that is not part of the current theme functionality”, thanks.

    Kind regards,
    Sandra

    August 19, 2014 at 7:00 am #102195
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We always try to provide customization support. Your issue related with third party woocommerce plugin so i replied that is not part of the current theme functionality. Hope you will understand.
    Thanks 🙂
    With Best Regards
    Mohammad

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    Posted in: Neighborhood
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