Customer account password – swiftideas

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This topic has 2 replies, 3 voices, and was last updated 8 years by Mohammad – SUPPORT.

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Posted in: Atelier
April 11, 2016 at 6:24 am #260553

libbyandlo
Member

Post count: 27

Customers are complaining that they have to have a 30 character password in order to set up an account on our site? Is there a way to change these settings on the back end?

April 11, 2016 at 8:17 am #260574

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

I don’t believe there is any setting for this, but default should definitely not be 30 characters. Please contact WooCommerce and ask them what this could be

– Kyle

April 11, 2016 at 8:22 am #260576

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Do you have any security or account related plugin?
Thanks
Mohammad
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