New Landing How can we help? Themeforest Theme Support Uplift custom post type thumbnails

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Uplift
  • #270449
    Pothe
    Member
    Post count: 336

    Hi,
    I have upgraded from Atelier. Using the blog asset and selecting custom post type override the masonry would display well with thumbnails. However, this is not displaying now in Upflit. Nor with the standard archive template:

    https://forestnation.com/forestnation-citizens-planting-trees/
    https://forestnation.com/you-plant-trees/

    Is there a fix for this or is there a new setting? I’ve looked but cannot find anything.
    Best

    #270450
    Pothe
    Member
    Post count: 336

    Portfolio grid seems to work ok and display thumbnails for CPT:

    ForestNation

    #270452
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to have a look?
    Thanks

    -Rui

    #270494
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #270738
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t login. When I press the login button nothing happens.
    Can you check?

    thanks

    -Rui

    #270751
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #270883
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #271179
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #271185
    Pothe
    Member
    Post count: 336

    Hi,
    For reference the portfolio grid works well:
    https://forestnation.com/forestnation-citizens-planting-trees-v2/

    #271627
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    When you report “not display well”, what do you mean by that exactly? In your links, I see the output is correct with the images/posts. Could you add any anoted screenshots to help illustrate what you reference.

    – David.

    #272732
    Pothe
    Member
    Post count: 336

    Hi David,
    Sorry, I had to roll the theme back to Atelier, as they were too many issues.
    So yes the thumbnails displaying properly.
    The issue is quite basic when using the blog asset it does not display thumbnails for custom post types. When using the portfolio asset it does.
    Hopefully my other issues will be solved soon and I can go back to uplift.
    Thanks

    #273176
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for reporting this, I’ll test this further and report it back to the team.

    – David.

    #276207
    Pothe
    Member
    Post count: 336

    Hi
    Any update on this?
    https://forestnation.com/you-plant-trees/

    still no thumbs.

    best

    #276628
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What post type were you using this with? The portfolio post type works fine within the blog asset. Some would not as it would not make much sense as the layout can be replicated using their respective Page Builder asset.

    Thanks.

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