New Landing How can we help? Atelier Custom fots not working

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #270957
    quinope
    Member
    Post count: 19

    Hello,

    I’m having trouble visualizing my custom fonts. In Theme options > Font Options > Add font, When I upload and selected for, for example, h1, is not displayed.

    Please try to make your the same. I have attached the font to this message.

    I do not know what’s going on, I have tried many ways.

    Thanks for the support.

    Attachments:
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    #271313
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot login with the supplied details. Please check those are working and update.

    Thanks.

    #271505
    quinope
    Member
    Post count: 19
    This reply has been marked as private.
    #271813
    David Martin – Support
    Moderator
    Post count: 20834

    I have just added this for you:

    Thanks.

    #271841
    quinope
    Member
    Post count: 19
    This reply has been marked as private.
    #271943
    David Martin – Support
    Moderator
    Post count: 20834

    Click the “Add Font” button in your screenshot and upload the zip file.

    Thanks.

    #272113
    quinope
    Member
    Post count: 19
    This reply has been marked as private.
    #272392
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have entered the WP Admin multiple times to upload the font, I do not see “No” – I am not sure what you refer to?

    In my screenshots, you can see the font which was captured on your site.

    Now when I login, I see no place to upload any fonts. Please try updating your theme: http://festivalnoroeste.com/wp-admin/admin.php?page=_sf_options&tab=0.

    Thanks,
    David.

    #272406
    quinope
    Member
    Post count: 19

    Hi,

    That was the problem. The option to upload the source is not displayed.

    Finally I found the solution: delete the files in the “custom-fonts” folder, in uploads>redux.

    Thanks for all 😉

    #272408
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted!

    Thanks.

    #272500
    quinope
    Member
    Post count: 19
    This reply has been marked as private.
    #272900
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I get this error You don't have permission to access /fn2016/wp-content/uploads/redux/custom-fonts/custom/Moderat/Moderat.woff on this server.

    Please add your FTp details.

    Thanks.

Viewing 12 posts - 1 through 12 (of 12 total)

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