New Landing › How can we help? › Cardinal › Custom fonts issue

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    Posted in: Cardinal
  • July 22, 2014 at 9:54 pm #93858
    Neoleaders
    Member
    Post count: 3

    I uploaded our company font and selected it for the menu (see image). It shows the right font at the bottom of the font selection so this gives me the impression that the font is uploaded correctly. However, the actual menu font doesn’t change (see second image).

    Warm Regards, Ben

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    July 23, 2014 at 1:20 pm #94076
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi there

    Will forward this to the developer and hopefully get this fixed for you

    – Kyle

    July 23, 2014 at 4:50 pm #94168
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey there,

    Just taken this up with the Redux team (they develop the options framework) – will get a resolution provided as quick as I can!

    – Ed

    July 25, 2014 at 2:03 pm #94740
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    July 26, 2014 at 9:52 am #94861
    Neoleaders
    Member
    Post count: 3

    Hi Ed,

    I uploaded the build and it works.

    Thanks for your quick response!

    Regards – Ben

    July 26, 2014 at 12:27 pm #94862
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for letting us know Ben, glad it’s sorted.

    – Ed

    July 28, 2014 at 9:56 am #95146
    Neoleaders
    Member
    Post count: 3

    Hi Ed,

    I am really sorry but the font issue has not completely gone yet. It works on my computer but not on any other computer. Code inspection (in Chrome) shows the right font has been assigned (ApexNew) but a different font is being displayed, as you can see on the attached picture. (Apex new is a sans serif font and the picture shows a serif font)

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    July 28, 2014 at 9:30 pm #95462
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for letting me know – just following this up with the Redux guys. Apologies the first fix didn’t resolve it.

    – Ed

    July 29, 2014 at 2:35 pm #95754
    themartist
    Member
    Post count: 122

    Also having the same issue. Could you let me know of a solution?

    July 29, 2014 at 2:39 pm #95759
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey @themartist

    Redux framework team are fixing it – we’ll provide a fixed build as soon as it’s sorted. Apologies for the issue in the meantime.

    – Ed

    July 30, 2014 at 12:04 am #95878
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just fixed this! Send me an email via: http://themeforest.net/user/swiftideas and I’ll send it over.

    Thanks,

    – Ed

    August 2, 2014 at 4:30 am #97005
    Neoleaders
    Member
    Post count: 3

    Hi Ed,

    I tested the fonts and they seem to work (on all devices) … thanks!

    Ben

    August 2, 2014 at 8:49 am #97026
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, glad I could help.

    – Ed

    September 22, 2014 at 2:43 pm #113339
    Kirsten
    Member
    Post count: 234

    Hi is it possible for me to get the fix to?

    September 22, 2014 at 2:44 pm #113342
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes, please email Ed and he will provide the files

    – Kyle

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