New Landing › How can we help? › Themeforest Theme Support › Uplift › Custom fonts do not load.

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Uplift
  • March 28, 2017 at 12:34 pm #318788
    dia18
    Member
    Post count: 22

    Hello dear

    First of all, I love your work. And the UPLIFT theme is just incredible.

    But I’m having a small problem loading my custom fonts.

    They appear but do not carry. I uploaded all WEB formats.

    I wait for your help.

    March 29, 2017 at 12:50 pm #318957
    David Martin – Support
    Moderator
    Post count: 20834

    Please clear your browser cache, your fonts are loading great for me. Please provide a screenshot if you still encounter this.

    March 29, 2017 at 1:46 pm #318963
    dia18
    Member
    Post count: 22

    Hello David,

    I already cleaned the cache, and even then the fonts do not load.

    I uploaded the Futura. I send you pictures to show the problem.

    Thank you in advance.

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    March 29, 2017 at 1:53 pm #318970
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add a dropbox link with the font files you are uploading?

    March 29, 2017 at 2:00 pm #318971
    dia18
    Member
    Post count: 22
    This reply has been marked as private.
    March 30, 2017 at 5:35 pm #319149
    dia18
    Member
    Post count: 22

    Hello David!

    Any update?

    Thank you!

    March 31, 2017 at 1:54 pm #319238
    dia18
    Member
    Post count: 22

    Hello guys,

    Any idea what might be?

    I am waiting for the support for 04 days… and so far nothing.

    I have researched here for other similar topics, and none of them point to a clear answer.

    Thank you again.

    April 3, 2017 at 4:52 pm #319471
    David Martin – Support
    Moderator
    Post count: 20834

    PLEASE NOTE: Adding an extra reply to your topic, as per our support policy, will take it back in the queue and take us longer to reply to you.

    Your site is not converting the fonts correctly. I am asking the team for a second opinion on this currently.

    April 5, 2017 at 11:32 pm #319858
    dia18
    Member
    Post count: 22

    Hi David,

    I have good news!

    The fonts work flawlessly.

    After I updated the Swift Framework, it just works.

    Thank you for all the help.

    PS. I tried to mark this topic as “resolved”.

    April 9, 2017 at 3:53 am #320184
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great news, glad it’s sorted!

    – Ed

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    Posted in: Uplift
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