New Landing › How can we help? › Themeforest Theme Support › Joyn › Custom font won't load

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    Posted in: Joyn
  • February 12, 2015 at 11:16 am #149375
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Sorry @Kirsten – that is an issue with that update. We are just prepping the official 2.0 release which will be live in a few hours, that is fixed in that update.

    – Ed

    February 12, 2015 at 1:28 pm #149447
    Kirsten
    Member
    Post count: 234

    Ok great! And thanx for the font fix, it is really cool to be able to insert a custom font that easy. It makes the web look a little bit better 😉

    February 12, 2015 at 1:34 pm #149457
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem – version 2.0 is available now 🙂

    – Ed

    February 12, 2015 at 2:49 pm #149515
    Kirsten
    Member
    Post count: 234

    Hi Ed,

    1. Unfortunately after update the filtering still doens’t show completely.
    2. The custom font is loaded on my macbook but not on other devices. Probably because it’s installed on myharddrive that it loads but doesnt show on other devices? How can I fix that?

    February 13, 2015 at 1:09 am #149684
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) Check the asset options – checked here and all fine. Update to 2.01 if you haven’t already?

    2) Have you uploaded the font, and has it converted correctly to all font types?

    – Ed

    February 13, 2015 at 8:36 am #149716
    Kirsten
    Member
    Post count: 234

    1. 2.01 did the trick. Thank you.

    2. It has converted to all the types. See screenshot:

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    February 13, 2015 at 10:20 am #149769
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You haven’t selected the font for any of the font options?

    – Ed

    February 13, 2015 at 10:33 am #149774
    Kirsten
    Member
    Post count: 234

    Its selected for the menu font

    February 13, 2015 at 11:25 am #149803
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies – didn’t see that. Looks fine to me here? https://www.dropbox.com/s/h24zh7hch0gw0oz/Screenshot%202015-02-13%2011.25.14.png?dl=0

    Is that not correct?

    – Ed

    February 13, 2015 at 11:46 am #149813
    Kirsten
    Member
    Post count: 234

    Yeah that looks great!
    It now also works on different devices. No idea what was going wrong but hey it works 🙂

    Thanx

    February 13, 2015 at 1:17 pm #149866
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks Ed.
    -Rui

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    Posted in: Joyn
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