New Landing How can we help? Atelier Custom Font Upload Issue 503

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  • Posted in: Atelier
  • #308305
    amrit02
    Member
    Post count: 46

    Hi ,

    Im trying to upload a custom font, but it keeps on saying error message,

    Error: Code 503. Font conversation service failed, or is offline. The only file(s) imported were those uploaded. Please refresh the page to continue (making note of any errors before doing so, please).

    Only a part of the font was converted, but either way, changing the font on the Font Options menu did not work.
    The font is in a zip file, and i tried unzipping and uploading in OTF. Both formats didnt work.

    I am attaching the font file .

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    #308364
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will check this with the development team to see what can be.

    -Rui

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