New Landing How can we help? Atelier Custom Font

Viewing 15 posts - 16 through 30 (of 33 total)
  • Posted in: Atelier
  • #168367
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @benthomas_19

    That’s odd – are there any spaces in the folder name? Thats the only thing I can think might affect it.

    We’ll provide a fixed build here as soon as we have the fix.

    – Ed

    #169367
    x-nilo
    Member
    Post count: 41

    Hey! Any news about the redux fix?

    – Dan

    #169490
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Dan,

    Unfortunately still waiting, I am pushing it with them as much as I can. Really sorry for the wait.

    – Ed

    #178542
    x-nilo
    Member
    Post count: 41

    Hi Ed,

    any news about the redux custom font upload issue?

    #178647
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Unfortunately I am STILL waiting. I am following it up everyday in hope of something.

    – Ed

    #179393
    x-nilo
    Member
    Post count: 41

    ok, thanks ๐Ÿ™‚

    #179401
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #183324
    mike3run
    Member
    Post count: 44

    I’m having the same issue on Cardinal.

    I can see the font on the dropdown but I can’t select it ๐Ÿ™

    #183343
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @mike3run

    Can you provide us admin access so we can check it?
    Thanks

    -Rui

    #191404
    x-nilo
    Member
    Post count: 41

    Hey!

    I had the same problem. But now I have come a bit further.
    You need to add two subfolders in the custom-fonts folder.
    e.g. wp-content/uploads/redux/custom-fonts/visby/visby-light/ … fontfiles .eot. ttf …

    Now I can select the custom font in the admin panel. And I see the different types of fonts that I have uploaded (see screenshot).

    But now I have the next problem. I can select… but it is not shown the letters of my custom font, but now I see the letters of Arial font every time. Somehow the letters of my custom font are not displayed right. I the frontend I see the Times font.

    Any ideas?
    Do I need to upload a css file?

    Thanks for help!

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    #191632
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @X-Nilo

    We will keep the assistant in the other topic.
    Thanks

    -Rui

    #196401
    benthomas_19
    Member
    Post count: 85

    Guys, is there still no workaround here for getting our custom fonts installed on Atelier?

    #196405
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    #196408
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Unfortunately Redux have near enough stopped replying to any of my communications. I will keep trying for a resolution.

    – Ed

    #196409
    benthomas_19
    Member
    Post count: 85

    While I totally appreciate the response on the other thread, for those of us that aren’t that technically minded – I guess we’ll have to hold off. Bit frustrating it’s taken them so long to get it ironed out.

    Thanks Ed.

Viewing 15 posts - 16 through 30 (of 33 total)

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