CSV/XML product Import – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 11 years by Melanie – SUPPORT.

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Posted in: Neighborhood
October 11, 2013 at 8:25 am #26292

jamied1981
Member

Post count: 13

Hi, I’ve set up a import feed using the plugin WP All Import and it all works as expected.

However the one issue is displaying the product on the website.

For some reason if I link directly to the product the product is LIVE but
not visible anywhere on the site. If i click into the product and UPDATE in
wordpress, the product appears in the shop category as normal and expected.

Do you know of any reason why this would be happening? Can I map this using the import?

Please let me know.

Jamie

October 14, 2013 at 5:40 pm #26623

Melanie – SUPPORT
Member

Post count: 11032

Hi,

can you by any chance contact the plugin developers about this problem?
There is a massive amount of plugins out there on the market. Each and every one is created by a different developer who uses their own techniques and code.
Because of this, we cannot guarantee that everyone of them will work with our theme. When an issue arises, we will certainly try to do what we can to fix it though. The best thing to do first is to report the issue to the plugin developer because they know their own code better than we do. Let us know what the plugin developer reports back and we will see what can be done!

Thanks and all the best!
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Posted in: Neighborhood

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