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    Posted in: Dante
  • July 31, 2015 at 11:35 am #199642
    tynus
    Member
    Post count: 170

    Hi,
    I have migrated/moved the whole site to another hoster. I noticed that I can’t add new posts or pages anymore. Also the media library only shows pics and such in list mode, in previes/gallery mode it onlyt shows one grey square.I am also not able to upload media files.

    I’ve updated the theme to 3.03, hoping that might have something to do with it, but I still have this issue.

    July 31, 2015 at 11:37 am #199644
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    July 31, 2015 at 11:49 am #199649
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all plugins and check the media library again?
    If it stays with the same issue try to activate the Twenty 15 theme.

    Let us know the result if it’s not solved we will need admin credentials to check.

    -Rui

    July 31, 2015 at 12:38 pm #199663
    tynus
    Member
    Post count: 170

    Hi,
    I can’t just switch to another theme, it’s a live webshop.
    Also; After disabling plugins, I can’t safe settings anymore. So I can’t safe anything; posts,pages,plugin settings etc etc

    And also I find it very scary to give ful admin access.

    Can this problem be caused by lack of disk space, by any chance? I do see that the hosting account is over quota…

    July 31, 2015 at 12:59 pm #199668
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    July 31, 2015 at 1:17 pm #199680
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    July 31, 2015 at 1:23 pm #199681
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If you have disk space problems of course it will cause a lot of problems.
    You need to upload all the WordPress files to the root of the site.

    Better to contact your hosting support or who did the migration.

    -Rui

    July 31, 2015 at 1:25 pm #199683
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    If you “Set as private reply” the post is just visible to us.

    The core files would be all files apart from the dante folder located in the /wp-content/themes directory.

    Please contact your host regarding disk space issues.

    Thanks,
    David.

    July 31, 2015 at 1:27 pm #199688
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    July 31, 2015 at 1:33 pm #199691
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to go to the WordPress dashboard and press the Re-install Now button.

    https://www.dropbox.com/s/5fnvnf05hvo0k07/Screenshot%202015-07-31%2013.32.47.png?dl=0

    Let us know the result.

    -Rui

    July 31, 2015 at 1:42 pm #199694
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    July 31, 2015 at 2:02 pm #199700
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    July 31, 2015 at 2:16 pm #199705
    tynus
    Member
    Post count: 170

    The media library is back up again, though…

    July 31, 2015 at 2:38 pm #199714
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us admin access just to have a look? Won’t change/deactivate anything.

    -Rui

    July 31, 2015 at 2:59 pm #199727
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
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    Posted in: Dante
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