New Landing How can we help? Themeforest Theme Support Neighborhood Country shipping list is empty

Viewing 15 posts - 1 through 15 (of 28 total)
  • #48143
    markzoi
    Member
    Post count: 59

    I have update all WPML, WOOCOMMERCE plugins and your last version Template thare are several problem for costumer as me who are using “Table Rate Shipping” but I want to report this bug first is a costuper pic a country for the shipping and then go in the checkout and from here want change the country when you click on the list is empty as in the screen shoot….

    please help

    Thanks

    #49164
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please make settings in admin -> woocommerce -> shipping -> Restrict shipping to Location(s) -> Choose to ship all countries . If this dont work so please provide your website URL with admin login detail so i can check in to this .
    With Best Regards
    SwiftIdeas Themes

    #49227
    markzoi
    Member
    Post count: 59

    Hi, and thanks for the quick replay well I have set some specific country as my costumer and also I have table shipping rate plugin from wocommerce, all was working before since the new update from wo and your website i have update all to the las version and the fact that the list of the country it just could be a bug of the template since from the other side Woo and WPML support) they believe all is working fine.

    The list is come out and the pre checkout and not on the checkout …

    have a try yourself here:

    http://www.artigianatolorenzini.com/newsitecom/?lang=en

    thank you

    Mark

    #49262
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please update first to latest WooCommerce 2.1.2 and let me know your feedback and provide wordpress admin login detail to check in the settings .

    #49265
    markzoi
    Member
    Post count: 59

    hi I’m running the current version … see the snap shot … hope for some concrete help !

    Mark

    #49268
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach screenshot of woocommerce admin -> woocommerce -> shipping -> Restrict shipping to Location(s) -> Choose to ship all countries

    and screenshot of settings of shipping plugin . I want to check your current settings .

    #49269
    markzoi
    Member
    Post count: 59

    well do you mean this? I have a shipping zone set up … so come on my way ..

    Thanks

    Marck

    #49271
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I am located in india then what zone will be to me according this plugin settings .

    #49272
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need also screen shot of this page settings
    Please attach screenshot of woocommerce admin -> woocommerce -> shipping -> Restrict shipping to Location(s) ->

    #49372
    markzoi
    Member
    Post count: 59

    I hope I got the right screen shot is half in Italian some in english but I gues you can figure out …

    #49392
    markzoi
    Member
    Post count: 59

    Hi, I just had a test using the restriction shipping (copy some of the country we shipping) but nothing has change …change the list work well in the menu “VIEW SHOPPING BAG” but not in the page of “proceed to check out”
    Thanks

    Mark

    #49416
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide your wordpress admin login so we can fix your issue very soon .
    With Best Regards
    SwiftIdeas Themes

    #49460
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We have a Neighborhood 1.64 update out to fix all the issues with latest woocommerce so update the theme and let me know your feedback .
    Thanks

    With Best Regards
    Swidtideas Themes

    #49631
    markzoi
    Member
    Post count: 59

    sorry but my test where done with version 1.64 …
    problems are still there see the screenshot also an error in the top screen

    Mark

    #49658
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please make test after disable the shipping list plugin and make sure that you have latest woocommerce 2.1.2 let me know your feedback . Just make a request to shipping list plugin forum about this issue .

    With Best Regards
    Swiftideas Themes

Viewing 15 posts - 1 through 15 (of 28 total)

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