New Landing › How can we help? › Cardinal › Corrupt Theme: 2.06 !!!!!

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    Posted in: Cardinal
  • March 16, 2015 at 10:13 am #157587
    Lars
    Member
    Post count: 91

    Hey,

    after updating 2 websites with the new Cardinal 2.06 the websites crashes.

    Website 1: http://www.saturnea.com
    Website 2: http://www.mivo.at/neu

    Need fast help. The websites are down.

    – Lars

    March 16, 2015 at 10:14 am #157588
    Lars
    Member
    Post count: 91
    This reply has been marked as private.
    March 16, 2015 at 10:26 am #157594
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you updated WooCommerce?

    – Kyle

    March 16, 2015 at 10:26 am #157595
    Lars
    Member
    Post count: 91

    No, only the theme.

    March 16, 2015 at 10:27 am #157596
    Lars
    Member
    Post count: 91

    woocommerce is deactivated and not in use.

    March 16, 2015 at 10:28 am #157598
    Lars
    Member
    Post count: 91

    I also can’t login into the backend.

    March 16, 2015 at 10:31 am #157600
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Lars,

    Apologies to hear you are having issues. Do you have a child theme active on each site? If so, can you provide the functions.php file for us to see?

    – Ed

    March 16, 2015 at 10:33 am #157602
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Lars,

    What version of PHP are you running on your hosting? Looks like this may be an issue with PHP versions less than 5.3

    – Ed

    March 16, 2015 at 10:34 am #157603
    Lars
    Member
    Post count: 91

    Yes, both websites are using the child theme.

    March 16, 2015 at 10:34 am #157604
    Lars
    Member
    Post count: 91
    This reply has been marked as private.
    March 16, 2015 at 10:35 am #157605
    Lars
    Member
    Post count: 91
    This reply has been marked as private.
    March 16, 2015 at 10:38 am #157607
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    March 16, 2015 at 10:42 am #157609
    Lars
    Member
    Post count: 91

    So you think that the problem is the version of the PHP on server?

    March 16, 2015 at 10:52 am #157617
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes – the PHP version you are using doesn’t look like it supports inline PHP functions (the code itself was taken from the official WordPress Codex).

    – Ed

    March 16, 2015 at 11:14 am #157628
    Lars
    Member
    Post count: 91

    Ok, thanks. The first website (saturnea.com) is online again.

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