New Landing How can we help? Themeforest Theme Support Dante Content disappears on iPad

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Dante
  • #46238
    marlonsabala
    Member
    Post count: 32

    He there folks,

    I have an issue with a parallax video box.
    As advised, I use am image in this box as a fallback for mobile devices as they don’t load the video. All good here.

    But the content in this box just doesn’t show up on an iPad. Desktop loads the video and content, iPhone loads picture and content. iPad loads the image, but no content (a little text and modal button). It’s still there because I can select and copy it by taping around, but does not render.

    Please help.

    It’s the last section in http://portuguesewithcarla.com/landing-page (there’s a picture/video of girl)

    #46502
    marlonsabala
    Member
    Post count: 32

    Anybody?

    On top of this, the ipad version of the site does not center content but pushes it to the right.
    The iPhone version does not stretch colored back ground to the edges.

    This is all even with today’s update.

    Please help. Don’t know what to do here.

    #47223
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Apologies for a delay, This thread is assigned to the developer Ed to look, he is currently offline, I will push once again to let him see this. Sorry for the inconvenience caused.

    Thanks,
    laranz.

    #47321
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    The video parallax isn’t supported on iPhone (as it’s not possible to autoplay the video – rendering it pointless).

    I’m not seeing the spacing here – https://www.dropbox.com/s/1blc6oaqxj9nxdj/Screenshot%202014-02-07%2018.31.43.png , are you still seeing the issue?

    – Ed

    #47336
    marlonsabala
    Member
    Post count: 32

    Hi Ed,

    Good and Bad news.
    The width problems are indeed fixed.

    The other one persists. I don’t think you understand my problem with the parallax section.
    I know mobile devices don’t support it and so they load an image instead.
    The problem is that on the iPad, and on the iPad alone it seems, the content inside the section is invisible. Let me explain with these three images…

    #47413
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I see now, thanks – fixed this for next update. Add this custom css to resolve it:

    @media only screen and (max-width: 1024px) {
    .spb_parallax_asset .spb_content_wrapper {
    		opacity: 1!important;
    		top: 50%!important;
    	}
    }

    Hope that helps!

    – Ed

    #47434
    marlonsabala
    Member
    Post count: 32

    Perfect.

    Thanks for your help.

    #47484
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad I could help 🙂

    – Ed

    #48750
    marlonsabala
    Member
    Post count: 32

    Hi again, the width problems have returned in this last update…

    #48829
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Carla,

    Do you have the page builder enabled on that page when you save?

    – Ed

    #49014
    marlonsabala
    Member
    Post count: 32

    Sorted. I see the bug only happens when you save on text mode.

    Thanks

    #49059
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted it!

    – Ed

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