New Landing How can we help? Themeforest Theme Support Neighborhood Contact Me tab in Firefox displays incorrectly

Viewing 10 posts - 16 through 25 (of 25 total)
  • #26509
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Generally We don’t provide support for the 3rd party plugins, but I forward this to the developer for you, he will reply you as soon as possible, if this is caused by our theme.

    Thanks for your patience.

    Thanks,
    laranz.

    #26620
    themeuser
    Member
    Post count: 45

    Thank you for the update.

    #26628
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I can’t see this tab using Chrome?

    – Ed

    #26674
    themeuser
    Member
    Post count: 45

    Correct it is not working/showing in Chrome or Firefox. It is showing in IE10.

    #26856
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I would suggest taking this up with the plugin developer, as it sounds like the plugin could do with some improvements!

    – Ed

    #26898
    themeuser
    Member
    Post count: 45

    I have contacted their support and will update once I hear from them. Thanks so far.

    #27216
    themeuser
    Member
    Post count: 45

    Still working with the plug creators on this. FYI…

    #27666
    Melanie – SUPPORT
    Member
    Post count: 11032

    thanks for letting us know! Do post back if they have a solution if you want!

    #28059
    themeuser
    Member
    Post count: 45

    There is an update from ContactMe customer support about this issue.

    The plug-in from ContactMe does not display correctly in https since new browser updates block the non-https content. The ContactMe company does not have a https version and it can be changed in your individual browsers to allow to show unsecure content by following their respective instructions. Since our website is https secure then it will not initially show the plug-in functions. For Firefox, the instruction are below.

    http://support.mozilla.org/en-US/kb/how-does-content-isnt-secure-affect-my-safety

    Thanks for all the support in looking at this issue. Top notch support team. Its great working with you all.

    #28124
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Thanks for the kind words.

    Let me know, if you have any other questions.

    Thanks,
    laranz.

Viewing 10 posts - 16 through 25 (of 25 total)

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