Contact Google Problem

[dalladaniel]

Hi there im having some issus with the google map in the contact page, im entering this adress Carrera 47 # 101b – 45, Bogotá – Cundinamarca, Colombia just as its being show in the google maps webs into the google contact page and it shows me another adress really diferent from the one i need can you please help me?

[laranz – SUPPORT]

Hi,

I think there maybe some problem with it, I will forward this to the developer.

Did you try any other Google map plugin? that display the address correct?

Thanks,
laranz.

[Swift Ideas – Ed]

Hi there,

Please update to the latest version via Appearance > Themes, this issue is resolved.

– Ed

[Francis]

At version 1.5.2 the issue is not resolved. How we can do?

[Melanie – SUPPORT]

Hi Francis, please show us your website and let us know the code you’re using.

Try adding the address without using special characters like á ú ó or äöü

Cheers

[dalladaniel]

Hi there, hows the procedure to update the theme?, ill lose any info or data?

[Cosmin – SUPPORT]

You can update from Dashboard/Updates.

Your content and theme options will not be affected. If you manually edited theme files, those changes will be lost.

Regards,
————————————————————————————————————

Cosmin – Support

[dalladaniel]

“If you manually edited theme files, those changes will be lost.” like what kind of changes? css ones?

[laranz – SUPPORT]

Hi,

If the CSS edits you done in the Theme Options -> Custom CSS means it will stay there after the theme update. If you did the changes directly into the theme files like style.css it will vanish after update..

PS: Please make an backup of theme options and the theme for safety purpose, if something happen you can revert back.

Thanks,
laranz.