New Landing How can we help? Themeforest Theme Support Neighborhood Contact Form 7 Tracking Issue

Viewing 8 posts - 1 through 8 (of 8 total)
  • #45662
    larslenselink
    Member
    Post count: 99

    The theme seems to be incompatible with the Contact Form 7 tracking codes (additional settings). I’ve tried to add on_sent_ok: "_gaq.push(['_trackEvent', 'Contact Formulier', 'Submit']); in order to track contact moments trough Google Analytics, but with this code in the additional settings, the contact form does not show me the “your mail has been sent” message anymore (http://tinyurl.com/oyz5sjd – the code is not active atm). However, it does send the e-mail. When I remove the code from the contact form settings, it all works again.

    How can I fix this?

    Im using the latest version of wordpress, contact form 7 and the neighborhood theme.

    #46312
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Which method you use http://www.creare.co.uk/goal-tracking-contact-form-7 or http://contactform7.com/tracking-form-submissions-with-google-analytics/ can you try both and let me know? If all fails, could you sent me WP Login details in a private reply, I try my level best to help you.

    Hope you had a great weekend.

    Thanks,
    laranz.

    #46326
    larslenselink
    Member
    Post count: 99
    This reply has been marked as private.
    #47055
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, have you tried the first way as well please? Thank you!

    #47297
    larslenselink
    Member
    Post count: 99

    No, because I don’t want to redirect users to a thank you page.

    #48387
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Lars,

    I can’t see where to add this in Contact Form 7 – can you set up a test page so that I can check?

    When it doesn’t work, are you getting any console errors?

    – Ed

    #48392
    larslenselink
    Member
    Post count: 99

    Never mind, I’ve solved it myself. Taking too long.

    #48407
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies for the delay, has been an unusually busy week with the new WooCommerce update – glad you sorted it.

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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