New Landing › How can we help? › Themeforest Theme Support › Dante › Contact Form 7 Not Working

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    Posted in: Dante
  • August 25, 2014 at 1:16 pm #103797
    worldlystrategies
    Member
    Post count: 66

    Hi Swift Ideas,

    I have been trying to make the Contact Form 7 work with the Dante theme. I keep getting an error message when I test it (see attachment). I have tried wiping the code and then creating a new form and imputing it but I still get the error message. Have you encountered this issue? What should I do? Is there another plugin I should be using?

    Cheers,
    Worldly Strategies

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    August 25, 2014 at 1:40 pm #103803
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please see here: http://contactform7.com/faq/

    This is likely to do with your server setup. It wouldn’t be to do with the theme.

    Hope that helps.

    – Ed

    August 25, 2014 at 2:54 pm #103814
    worldlystrategies
    Member
    Post count: 66

    Ok I’ll call my server company. Thanks.

    August 25, 2014 at 3:51 pm #103820
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks Ed

    September 6, 2014 at 5:31 pm #107660
    alemarengo
    Member
    Post count: 695

    Any news about that?
    Since I’m currently having the same issue, what should I ask for my server provider?
    Thanks for your piece of advice. 🙂

    September 8, 2014 at 6:25 am #107889
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check the previous reply of Ed. It seems server setup issue so you should contact at your hosting provider.
    Thanks 🙂
    With Best Regards
    Mohammad

    September 8, 2014 at 7:14 am #107896
    alemarengo
    Member
    Post count: 695

    Hi Mohammad.
    Thanks for your reply.
    The point is that, if I remove captcha field, form works well without any problems.
    Should I contact hosting anyway?
    It was a folders’ permission issue. It should be set to 755. 🙂

    September 8, 2014 at 7:37 am #107901
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue.
    Thanks 🙂
    With Best Regards
    Mohammad

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