Contact Form 7 doesn't redirect

[fiznatty]

Hey guys.  I’m enjoying Flexform immensely, but I did find one problem today.

When I submit the contact form, the submission does go through (I receive the email with the information submitted), but on the site it just keeps “thinking.”  The “loading” icon just keeps spinning next to the Submit button and I never get redirected to another page.

Any ideas as to what’s going on?

In case any of the following matter:

Contact Form 7 v4.2.1 ( [contact-form-7 id="5" title="Contact form 1"] is the code used)
FF 38.0.1OSX 10.10.3

Thanks.

[Mohammad – SUPPORT]

Hi,

It seems any plugin conflict. Please deactivate all plugins except contact form 7 to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

Thanks 🙂
With Best Regards
Mohammad

[fiznatty]

Thanks Mohammad.  Unfortunately, we gave this suggestion a try this morning, and it made no difference.  The form just sits there and “thinks.”  Apparently Contact Form 7 may be the problematic plug-in. 😉

[fiznatty]

Update: problem solved.  The WP Super Cache plugin was actually the issue.  It wasn’t even activated (which is why the round of deactivation didn’t disclose the issue), but it was still interfering.  So we had to remove it altogether before the form started working properly.

Thanks for your help!

[Mohammad – SUPPORT]

Hi,

Brilliant ! I am glad that you managed to resolve the issue.

– Mohammad