New Landing › How can we help? › Cardinal › Complete crash, unclear why, please help!

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    Posted in: Cardinal
  • April 7, 2015 at 2:25 pm #163460
    dirkmol
    Member
    Post count: 113

    Hi,

    As you can see when you check (after login) the site is completely ruined. We don’t know why as we have not changed any settings or code today … The only thing I know of is we added it to our Google Webmaster tools and verified we are the owners …

    Can you help?

    Also, we noticed something missing in the right column of the (swift) editor: the window where you normally set page with our without header/footer, full width etc.. Maybe that has something to do with it??

    Hope we get help soon!
    Cheers,
    Dirk

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    April 7, 2015 at 2:45 pm #163471
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What did you do to verify with google? As I know you need to add code to the head section, you’ve most likely broken something when you did this

    – Kyle

    April 7, 2015 at 2:53 pm #163477
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    April 7, 2015 at 2:53 pm #163479
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    April 7, 2015 at 5:49 pm #163501
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    April 7, 2015 at 7:11 pm #163514
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure, you must have made a mistake when following the webmaster verification steps

    – Kyle

    April 8, 2015 at 7:35 am #163603
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    April 8, 2015 at 7:53 am #163608
    dirkmol
    Member
    Post count: 113

    We found the problem. It was the WP Super Cache Plugin that caused all problems. Too bad that is not working properly, don’t know why exactly, but good to know it can cause troubles.

    Cheers,
    Dirk

    April 8, 2015 at 7:58 am #163612
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

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