New Landing How can we help? Themeforest Theme Support Neighborhood Compability with Relevanssi plugin‏

Viewing 4 posts - 1 through 4 (of 4 total)
  • #21479
    oytamuah
    Member
    Post count: 81

    I’m trying to use the Relevanssi plugin‏ to improve the WP search results. However when I activate the plugin, every search shows up as a static 80 results (even if there is just 1 or even 0 actual results shown- and actually the standard WP search is used and Relevanssi features don’t even take effect). I contacted the plugin developer and he wasn’t sure what the problem could be. Can you give me a hint of what in the theme it could be clashing with so I can get it troubleshooted.

    #21672
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    can you by any chance contact the plugin developers about this problem?
    There is a massive amount of plugins out there on the market. Each and every one is created by a different developer who uses their own techniques and code.
    Because of this, we cannot guarantee that everyone of them will work with our theme. When an issue arises, we will certainly try to do what we can to fix it though. The best thing to do first is to report the issue to the plugin developer because they know their own code better than we do. Let us know what the plugin developer reports back and we will see what can be done!

    Thanks and all the best!

    #61821
    supreme87
    Member
    Post count: 39

    Hello,
    Some news about it?
    thanks

    #62093
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry, not sure how he got on with it.

    – Kyle

Viewing 4 posts - 1 through 4 (of 4 total)

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