New Landing How can we help? Atelier Coming soon page broken on mobile

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #176462
    contemascetti
    Member
    Post count: 66

    Hi,

    a few weeks ago I set the default Atelier coming soon page and it was fine.

    http://swiftideas.com/pages/coming-soon/

    I just happened to check it now and it is broken on mobile (android lollipop 5.1, latest Chrome stable), the main image is halfaway on the screen, not centered or zoomed . No problems on desktop.

    I’m sure it was okay before. It changed after a wordpress or atelier update.

    I tried to change the settings but nothing happens.

    Any clues?

    Thanks

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    #176481
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems because of the ratio of the image.
    Can you try turn the image more square?

    -Rui

    #176488
    contemascetti
    Member
    Post count: 66

    Hi,

    I’m not sure I understand what you mean. The screenshot is from your Atelier demo site.
    Two weeks ago it was ok on any screen, no matter the ratio.

    Anyway I tried with a squared image on my installation and the problem is the same.

    It looks like the image is no longer properly zoomed/centered as it used to be on mobile, it is just resized.

    Has somthing changed in wordpress or atelier code in the meanwhile maybe?

    EDIT: see another screenshot with the desktop browser window resized to tablet size: the background image resizes really badly, likely a code issue

    thanks

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    #176689
    contemascetti
    Member
    Post count: 66

    In the meanwhile I checked other Swiftideas themes and can confirm it is an Atelier issue.

    Try to resize the browser window to mobile/tablet size.

    – JOYN coming soon page: no problem

    Coming Soon

    – ATELIER coming soon page: same problem with bg image
    http://swiftideas.com/pages/coming-soon/

    – ATELIER maintenance mode page: same problem without bg image
    http://swiftideas.com/pages/maintenance-mode/

    Hope it can be fixed soon as my coming-soon page is live now with this issue.

    thanks

    #177203
    contemascetti
    Member
    Post count: 66

    Hi,

    any feedback on this issue?

    Kyle can you help me on this please?

    thanks

    #177605
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This is because we have set the height to auto for the Rows set to window height on mobile, because before we had issues with content overflowing a window height row on mobile.

    Try adding this to your custom css:

    .page-template-template-holding .spb_parallax_asset.parallax-window-height {
      min-height: 1024px;
    }

    – Kyle

    #177614
    contemascetti
    Member
    Post count: 66

    Hi,

    ok the image looks much better now.

    Text still jumps to the top of the page though, not centered on portrait.

    Hope there will be a better fix in the future so that it will be as good-looking as before.

    Thanks for your help.

    #177616
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Well if we make it the same as before people will again suffer issues of the row not being high enough for their content on mobile

    – Kyle

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