New Landing How can we help? Themeforest Theme Support Dante columns don't show up in line but below each other

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Dante
  • #211792
    Linsey
    Member
    Post count: 37

    Since I updated the Dante theme a few things are not working out as it should.

    1. On the homepage there is a very large white margin under the header/slider. Looks like it comes from the slider?
    2. On the hompage the parallax is less wide (not as before) and not outlined to the other elements -this is the area with the 3 pillars-
    3. On the homepage and page http://7dayrecharge.com/healthweek/ the Clients don’t show anymore.
    (for the homepage I replaced it with clients (featured) but I prefer the normal caroussel.

    Hope that you can help, thanks in advance!

    Kind regards, Linsey

    #212102
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1) Purging your Nginx Settings cache resolved this.
    2) You had added 15% padding to the parallax setting: “Padding – Horizontal”. I removed that and it is now fullwidth.
    3) This seems related to the no.1 plugin, can you disable this plugin whilst we investigate further. It could be a simple caching issue.

    Thanks,
    David.

    #212152
    Linsey
    Member
    Post count: 37

    Thanks David, but there is another big issue! Al text is now visible in English and there is no English version installed yet. It lookes like an auto-translate. What’s going on?? PLease advise ๐Ÿ™‚
    Edit: I restored a previous version but still wondering what happened today.

    #212339
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Everything loads in Dutch for me: http://7dayrecharge.com/

    Please disable the Nginx cache plugin.

    Thanks,
    David

    #218422
    Linsey
    Member
    Post count: 37

    Hi helpdesk,

    I used the parallax and one/fourth columns but the 4th ‘iconbox image textblock’ is lined out below in stead of next to the 3rd.
    See the page: http://7dayrecharge.com/programma/

    Is there a reason why it doesnt fit? There is no padding.

    Thanks!
    Linsey

    #218444
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Linsey,

    It is showing 4 for me as it should, have you changed anything? Is it still showing 3 for you?

    – David.

    #218479
    Linsey
    Member
    Post count: 37

    Strange. All the settings are right i guess but this is how I see it…
    Thanks for your reply!

    Attachments:
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    #218743
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What browser or device are you using?

    -David.

    #219119
    Linsey
    Member
    Post count: 37

    Chrome 45 on Windows 7

    #219359
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Very strange I cannot replicate this on Windows 7 with Chrome, can you empty your browser cache? Are you also using the Nginx cache plugin?

    – David.

    #219678
    Linsey
    Member
    Post count: 37

    Browser cache is empty and I use the Nginx cache plugin.
    Also in IE it shows 3 in line, 1 below. See attachment.
    Sometimes a problem seems so easy.. but I have no clue in this case!

    Attachments:
    You must be logged in to view attached files.
    #219692
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Add the code below to your custom css option.

    .one_half, .one_third, .two_third, .three_fourth, .one_fourth {
        margin-right: 3%!important;
    }

    -Rui

    #219944
    Linsey
    Member
    Post count: 37

    Sorry to bother you again ๐Ÿ™
    Now the homepage shows 2/3 and 1/3 instead of 3/3 for the “De pijlers van de 7 Day Recharge”..

    #219975
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You had some errors in the css media queries, it was missing 2 closing brackets.
    Check again.

    -Rui

    #219980
    Linsey
    Member
    Post count: 37

    It works!!
    But…. Now the homepage shows 2/3 and 1/3 instead of 3/3 for the “De pijlers van de 7 Day Recharge”..
    How can I know what CSS I have to add?

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