Colour Scheme Option Issue

[Mohammad – SUPPORT]

Hi,
Can you please use this option after login http://cinematir.fr/wp-admin/customize.php . It will fix your issue sure .

[kmadler]

I am having the same problem. When I upload my footer.csv file it tells me it has been added and I should check the color scheme dropdown yet it never appears in the dropdown.

This is important because the footer text is dark on a black background and nothing is readable. Your Neighborhood theme preview shows white text. Could you please update the default color scheme to have white footer text for future customers?

Also, could you please tell me how to upload my csv? You’ll find it attached here.

Thanks,
K

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[Swift Ideas – Ed]

Hi K,

Please update to the latest version of the theme. I’ve tested it, and all works as expected.

– Ed

[kmadler]

WP tells me all my themes are up to date. I am using v1.81. If there is a new version, where do I download it? Wouldn’t that notification pop up right within my WP admin?

Thanks,
Karen

[Rui Guerreiro – SUPPORT]

Hi,

V181 is the latest, can you try to deactivate the plugins and try again to check if it’s any plugin conflict.

It it works you should enable the plugins one by one until finding the plugin that may be causing it.

-Rui

[kmadler]

Hi,

I am running WP 3.9.2 and Neighborhood latest v1.81. The following experience occurs for me exactly as Cinematir relayed:

“I get the following message “Schema added. Check the colour scheme preview dropdown.” but I can’t see my new scheme in the dropdown list.”

Is there a fix for this yet?
Thanks!
Karen

[Rui Guerreiro – SUPPORT]

Hi,

Can you provide us admin credentials? Please use the private reply option.

-Rui

[kmadler]

This reply has been marked as private.

[kmadler]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

There wasn’t any problem. The name of the schema that was inside footer.csv was called “Default”
I change it inside the csv file to Default Footer and it worked fine. I also imported before other schema for testing(mycolorscheme).

-Rui

[kmadler]

Hi Rui,

Okay thanks, I believe I understand now, changes seem to be reflected correctly. Although it is confusing to me that the dropdown refers to a header inside the file as opposed to the file name itself.

Thanks for your help!
Karen

[Rui Guerreiro – SUPPORT]

No problem. Thanks
-Rui