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    Posted in: Supreme
  • April 4, 2013 at 11:28 pm #788
    seedcms
    Member
    Post count: 6

    Easy problem, color customizer and font options do not update the page in Supreme. Any thoughts/people with similar issues?

    April 5, 2013 at 9:05 pm #854
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Does it not update in the live preview of the Customizer, or on the live site, after hitting Save in the Customizer?

    Do you have active plugins?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    April 5, 2013 at 9:14 pm #858
    seedcms
    Member
    Post count: 6

    Yes, here is a link to all plugins that are active: http://screencast.com/t/GFim3hko

    April 6, 2013 at 8:13 pm #939
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you send a link to the site?

    – Ed

    April 8, 2013 at 4:16 pm #1008
    seedcms
    Member
    Post count: 6

    http://www.cooolflame.com, message here when you get this and i can turn maintenance mode off.

    April 8, 2013 at 4:46 pm #1009
    seedcms
    Member
    Post count: 6

    The color customizer shows up but it doesnt show changes.

    April 8, 2013 at 9:53 pm #1078
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You can provide a login in a private reply if you don’t want to turn off the maintenance mode.

    – Ed

    April 8, 2013 at 9:54 pm #1079
    seedcms
    Member
    Post count: 6
    This reply has been marked as private.
    April 9, 2013 at 7:45 pm #1131
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
    April 11, 2013 at 10:11 pm #1399
    movingtexture
    Member
    Post count: 3

    Having the same issue. Was this resolved?

    April 12, 2013 at 9:30 pm #1449
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Haven’t heard back until now.

    It was a problem with this file, which was missing: /wp-content/themes/supreme/css/custom-styles.css.php

    If it’s there for you, I would suggest:

    a) deactivating and reactivating the theme
    b) if that fails, try to re-install the theme (activate a default theme, delete Supreme, install it again). Theme options will not be lost.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    April 17, 2013 at 5:26 pm #1911
    ABoissot
    Member
    Post count: 4

    Hi there,

     

    I’m having the same problem. I tried to delete and re install the theme, but still have the problem…

    Any idea ?

     

    Thanks in advance.

    Alex

    April 17, 2013 at 10:56 pm #2009
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Getting a 500 error on that file, which suggests it’s an issue with permissions. Please make sure this file has 644 or 755 permissions. If you’re still stuck, please ask your host. This isn’t an issue with the theme, but a server config issue.

    – Ed

    April 18, 2013 at 11:00 am #2052
    ABoissot
    Member
    Post count: 4

    Hi Ed,

     

    Thanks for the reply. I saw the 500 error indeed, so I checked the permissions. It was set on 644, and I tried 755 but it’s not working either…

     

    I’ve asked my host, I hope they will find the solution.

     

    Thanks again.

     

    Alex

    April 18, 2013 at 10:33 pm #2151
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Let us know.

    – Ed

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    Posted in: Supreme
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