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    Posted in: Neighborhood
  • December 20, 2016 at 11:07 am #307364
    Kibana
    Member
    Post count: 54

    Hi,

    I have multiple sub menus behind main menus. This works fine on all browsers except mobile.

    The menu does expand but when tapping the arrow on the right to collaps the sub menu I’m being transferred to that page. I would like the menu to collaps and not go to the category page when pressing the “up” arrow on the right.

    Could you help me with achieving this?

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    December 20, 2016 at 3:00 pm #307418
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    can you try to disable all plugins and test again just to discard any plugin conflict?

    Thanks

    -Rui

    December 20, 2016 at 6:15 pm #307470
    Kibana
    Member
    Post count: 54

    Hi Rui,

    Normally I have no problem disabling all plugins to figure out the issue but this problem cannot have anything to do with my plugins as it also does not work in your demo website.

    December 20, 2016 at 6:46 pm #307476
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    thanks for the heads up, the demo site isn’t using the latest theme version but I managed to replicate it in my server using the latest Neighborhood theme version.

    Will forward it to the development team so it can be fixed.

    -Rui

    December 20, 2016 at 6:57 pm #307477
    Kibana
    Member
    Post count: 54

    Awesome thanks a lot. Looking forward to a fix.

    I also have an iPad specific issue with the menu but will place that in a separate topic.

    December 20, 2016 at 6:58 pm #307478
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    no problem. Let’s wait for the fix.

    -Rui

    December 22, 2016 at 2:15 am #307715
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Kibana

    This is default functionality, the arrow doesn’t have a different link, it’s mainly an indicator for the sub menu. The only way the sub-menu can be closed is if the menu item is set to “#”. This is because otherwise there would be no way to go to the actual parent menu item.

    If you’d like, we can remove the arrow, or keep it facing downwards with css?

    – Ed

    December 24, 2016 at 4:07 pm #307973
    Kibana
    Member
    Post count: 54

    Hi Ed,

    Thanks for the tip. I’ve changed the main menu items to a specific URL with # as url link like you suggested. Now the menu closes when pressed again!

    Topic can be marked as resolved.

    December 24, 2016 at 5:55 pm #307976
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, marked as resolved.

    – ED

    December 24, 2016 at 6:09 pm #307977
    janheege
    Member
    Post count: 148

    HI, Ed

    Can you help me on my post, please?

    I have terrbile problems with my website https//:blackwood-watches.com/

    December 26, 2016 at 1:41 pm #308002
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @janheege

    Please don’t hijack other people’s topics.
    We will reply you in your topic.

    -Rui

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