New Landing How can we help? Atelier Clients section does not display client image

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  • Posted in: Atelier
  • #326341
    Seif
    Member
    Post count: 6

    Hello, I have installed the Atelier theme last week and it’s wonderful. The main issue right now is that I cannot seem to fix this clients bug. I have searched within the theme files to find where it occurs and I was not able to find the location.
    So basically, the problem is simple: I can add clients freely and all is well, however when they’re up for display on my main page they do not show the image. Each client has been assigned an image from my media library, but it does not show up in the Clients section on my pain page. I can see the <> buttons, and the clients definitely are there, but the images do not load. So I have checked the image URL that the clients section displays, and it seems like it changes the image URL. It adds the dimensions to the URL, making the image unavailable(of course, because it’s not the original link).
    So for example, I have added 1 client with an image like this: http://dev.groupeaxess.com/wp-content/uploads/2016/02/Photo-15-04-29-23-57-59.jpg
    However, in my client section, it shows this client with an added “-170×113” to its link, which of course doesn’t show the image: http://dev.groupeaxess.com/wp-content/uploads/2016/02/Photo-15-04-29-23-57-59-170×113.jpg
    Where is it possible to edit this to fix it?

    Thank you.

    #326479
    Seif
    Member
    Post count: 6

    It would be great to have help on this. At this point, all I need to know is where is the file location(s) for the clients category so I can edit out the part in the code that does this upon adding new clients.

    #326768
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Seif

    Apologies for the delay, as seen in the note above the reply box – adding a reply takes your topic back in the queue.

    The theme generates those on the fly to get the correct image size for the use. If this isn’t working then it’s likely something to do with your htaccess file – can you try going to Settings > Permalinks and pressing Save.

    – Ed

    #326802
    Seif
    Member
    Post count: 6

    Thank you for your reply, the problem had nothing to do with the theme but with file paths.

    #326947
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Glad it’s sorted.

    -Rui

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