clients links not working on mobile

[pbi design]

Hello,

I have used the “clients” element on this page:

Our Services

and it works well on the desktop version of the site, but when I view it on a mobile phone, the carousel displays fine, but when I try to tap on the individual items the links don’t work.

I have modified the clients.php file so the links don’t open in a separate tab for the desktop site (line 103). Could this be causing the issue on mobile? I have attached the clients.php file for reference.

Attachments:

You must be logged in to view attached files.

[pbi design]

I just checked some previous support posts and there is one last week, so it appears to be “a conflict with the Swipe events”. Let me know if you need access to the site.

thanks

[Mohammad – SUPPORT]

Hi,
Are your clients links not working at desktop and mobile view ? Please provide me specific page url to check these links.

Thanks
Mohammad

[pbi design]

Hi Mohamad,

I included all the information you ask about in my initial message… I have copied it below:

I have used the “clients” element on this page:

Our Services

and it works well on the desktop version of the site, but when I view it on a mobile phone, the carousel displays fine, but when I try to tap on the individual items the links don’t work.

Let me know if you need anything else.

Rossitza

[Rui Guerreiro – SUPPORT]

Hi,

Probably is the same issue, that you saw in other topic.
Provide me admin access so I can check it.

Use the private reply.

-Rui

[pbi design]

This reply has been marked as private.

[pbi design]

Hello Rui,

I provided the login onto and was wondering if you have had a chance to look into this issue.

thanks,

Rossitza

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[pbi design]

done.

[Rui Guerreiro – SUPPORT]

I think the user doesn’t have permissions to change the file, because I update and it stays the same.

Inside js/functions.js can you replace this lines of code around line 2032

`swipe : {
onTouch : true,`

by this ones

	swipe	: {
		    onTouch : false,

Add also the code below to your custom css so the arrows can be visible in mobile

@media only screen and (max-width: 1024px){
.carousel-wrap a.prev, .carousel-wrap a.next, .flex-direction-nav {
  display: block!important;
}
}

-Rui

[pbi design]

Hello Rui,

I made the edits and it’s working perfectly. thank you.
Rossitza

[Mohammad – SUPPORT]

Hi,
I am glad that you managed to resolve the issue.
Thanks
Mohammad