New Landing How can we help? Themeforest Theme Support Dante Clients Element doesn't show up the clients

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Dante
  • #32996
    alexvs1980
    Member
    Post count: 29

    Hi Ed,

    I tried to use the clients element, but the clients don’t show up.

    If I use the clients featured) element, they show up.

    Could you take a look ? http://clouds.strateo.net/googleapps/

    BTW, I’m using your video background in the parallax section just for testing. I hope you don’t mind.

    Again, Thank you !

    Alex.

    #33017
    type2designs
    Member
    Post count: 9
    This reply has been marked as private.
    #33027
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Spent some time checking out your site, and it seems as though you don’t have a GD library installed on your server – as the WordPress image editor is returning an error.

    Please can you check this, or ask your host?

    No worries about the video background, as long as you don’t go live with it.

    – Ed

    #33073
    alexvs1980
    Member
    Post count: 29
    This reply has been marked as private.
    #33108
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just set your reply to private to protect that link.

    That is odd. The only time I have come across issues with the resizing script is due to GD library issues. Can you double check with your host that everything is 100% fine with it, and if they confirm I’ll investigate further.

    – Ed

    #33141
    alexvs1980
    Member
    Post count: 29

    Hi Ed,

    I upgrade php to 5.4.22 but still doesn’t work. I don’t know what else to do.

    Regards,
    Alex.

    #33201
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have you contacted your host? There may be something else that’s not right, that’s the only thing I can think it’s possible to be – nothing wrong with the theme.

    – Ed

    #33369
    type2designs
    Member
    Post count: 9

    problem solved kind of. In order for the images to resolve in the client list widget, the images have to be perfectly square images. All other sizes will not show up.

    #33374
    type2designs
    Member
    Post count: 9

    and the images can be no larger than 200×200

    #33376
    alexvs1980
    Member
    Post count: 29

    Thank you Type2designs.

    I’ll give a try !!

    Alex

    #33382
    type2designs
    Member
    Post count: 9

    Pretty much on all of your widgets such as projects and portfolio there are maximum dimensions that the images have to be in order to show up instead of scaling the images down but there is no where in the documentation where this is mentioned. Can you please include that in the documentation?

    #33541
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @type2designs,

    That isn’t why the images aren’t showing, that just bypasses the need to use the image editor within the script.

    The image resizing script supports large images, that are resized to fit the area, so long as WordPress can use the server image editor as required.

    – Ed

    #33726
    type2designs
    Member
    Post count: 9

    Hi Ed

    You were right and once we installed the GD library on our host the image rendering works perfectly. Thank you

    -Jordan

    #33740
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, glad you sorted it!

    – Ed

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register