New Landing How can we help? Themeforest Theme Support Dante Clients carousel: links not working on mobile

Viewing 15 posts - 1 through 15 (of 51 total)
  • Posted in: Dante
  • #122734
    alemarengo
    Member
    Post count: 695

    Hi guys!
    As in the subject, I noticed that clients carousel on mobile works but any of them are clickable/touchable. They become darker but no link will be opened.
    Strange, uh?

    #122891
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    @media only screen and (max-width: 479px) {
    .client-item figure{border:none !important;}
     ul#carousel-4.clients-items{cursor:pointer !important;}
    }
    

    Thanks
    Mohammad

    #122907
    alemarengo
    Member
    Post count: 695

    Hi Mohammad!
    Thanks for your reply.
    The point is that if I tap on Clients nothing happens.
    It’s not a question of pointer here, but working links. They work perfectly but on mobile. If I tap on one Client, nothing happen, when I should navigate to its provided link.
    Please, try http://www.puntobianco.net home page

    #122942
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you shortly.
    Thanks
    Mohammad

    #122945
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use that one code and use this code:-

    @media only screen and (max-width: 479px) {
    .client-item figure{border:none !important;}
    ul#carousel-4.clients-items{cursor:pointer !important;}
    ul#carousel-4.clients-items li figure a{width:100% !important;height:100% !important;}
    }
    

    Thanks
    Mohammad

    #123154
    alemarengo
    Member
    Post count: 695

    hi!
    I noticed that only Chrome is affected by this issue… Other browsers not.
    Very strange…

    #123574
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working fine at firefox also. So please check after clear cache.
    Thanks
    Mohammad

    #124416
    alemarengo
    Member
    Post count: 695

    I had the chance to test this thing on some other mobile phones: Galaxy Ace 3 and Galaxy S3: both on Chrome are suffering from this problem. Swipe works well, links not at all, like they don’t exist.

    #125045
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry about the wait, I will forward this to the developer as I remember him assisting this issue before in another topic. He will help you when he comes online 🙂

    – Kyle

    #125534
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That seems to be a conflict in the Touch event of the mobile used for the Swipe.
    Will have to disable Swipe gesture, and make the navigation arrows always visible.

    Can you provide me ftp access to your website?
    Thanks.

    -Rui

    #125572
    alemarengo
    Member
    Post count: 695
    This reply has been marked as private.
    #125683
    alemarengo
    Member
    Post count: 695
    This reply has been marked as private.
    #125852
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check now your site in mobile? Please clear the cache.

    -Rui

    #125864
    alemarengo
    Member
    Post count: 695

    Hi Rui.
    Now on mobile I see arrows but images are not clickable/touchable at all.

    #125877
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you clear the mobile browser cache?
    It’s working fine on a Samsung S4.

    -Rui

Viewing 15 posts - 1 through 15 (of 51 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register