New Landing How can we help? Themeforest Theme Support Dante Client Carousel does not show up and mobile menu does not show up

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Dante
  • #165548
    jay
    Member
    Post count: 9

    Hi,

    We have build a website with your Dante theme. We have 2 bugs now:

    -The mobile is not clickable on mobile devices. Nothing happens when you click on it. When u mimimize to smallest screensize on desktop is clickable in firefox but not in chrome and safari.

    -The client carousel does not show. (featured clients works) It shows in Firefox and not in Chrome and Safari.

    This is the error in the console:

    Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi)

    http://f.fontdeck.com/s/css/js/sosinogroup.com/53487.js Failed to load resource: the server responded with a status of 404 (Not Found)
    scripts.js:14

    Uncaught TypeError: undefined is not a function

    Thanks for helping.

    #165552
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding the font if you place that link in the browser will definitely give you an Not Found error(404), nothing related to the theme probably the link changed.

    Regarding the mobile can you take a marked screenshot with an example that is not clickable in Mobile? Iphone or Android?

    Thanks

    -Rui

    #165554
    jay
    Member
    Post count: 9
    This reply has been marked as private.
    #165605
    jay
    Member
    Post count: 9
    This reply has been marked as private.
    #165613
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You have an error that seems to came from Contact Form 7 that is causing abnormal behavior.

    It also doens’t display in Firefox, probably some cache still in your Firefox.

    Disable all plugins, clear the cache and check again the test page and also the menu in mobile.

    Also importante, you should update Dante to the latest version 2.8.
    Go to Appearance-> Themes Click on Dante details and update.

    -Rui

Viewing 5 posts - 1 through 5 (of 5 total)

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