New Landing How can we help? Cardinal Click in one of the "Tabs" element makes the whole page scroll upwards

Viewing 15 posts - 16 through 30 (of 34 total)
  • Posted in: Cardinal
  • #135965
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove all content from this page except Tabs and check for issue.
    Thanks
    Mohammad

    #136001
    thospaeth
    Member
    Post count: 12

    Hello Mohammad,

    if I remove all, the problem is “solved” because there is no place for scrolling. If I remove all, but place simple Text before the problem is there again 🙁

    Best regards,

    Thomas

    #136028
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you shortly.
    Thanks

    #136036
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you create or allow me to create a page with only the tabs an blank spacer above and below with 400px of height in each spacer?

    Thanks

    -Rui

    #136193
    thospaeth
    Member
    Post count: 12

    Hallo Rui,

    since now I only have a local installation, so I tried to do it. No problem with spacer à 400px; the same problem with a space greater than 1000px;

    Best regards,

    Thomas

    #136247
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @thospaeth
    Guess me an Mohammad were replying to @nunomps but the problem is the same what matters is to find a solution.


    @nunomps
    Since you have you site online an we can access it, can I create a test page to test the tabs only with the spacers?

    thanks
    -Rui

    #136260
    thospaeth
    Member
    Post count: 12

    Of course, this will be in around three weeks. I will write you then again. Thanks.

    Thomas

    #136271
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok thanks

    #136304
    nunomps
    Member
    Post count: 100

    @Rui Guerreiro Sure, I need that fix. Thanks

    #136556
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @nunomps

    There were some problems with the page transitions that were causing this. We already fixed this in your site and we will add these changes in the next theme update.

    Clear your browser cache and give it a try.


    @thospaeth

    Let us know when you have it online or for the next update. If you need it sooner let us know.

    -Rui

    #159073
    thospaeth
    Member
    Post count: 12

    Hello Rui,

    the site is now online with Link: https://kanzlei-spaeth.de. If you need access, just mail me. Thank you for your help.

    Best regards,

    Thmas

    #159081
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @thospaeth,

    Notice you don’t have the latest Dante version. Can you update to version 2.8 in Appearance-> Themes click on Dante details an update.

    After that Will need the url of the page where you have the issue and also admin access.

    Just post it in a private reply, only our team can see it.

    -Rui

    #159128
    thospaeth
    Member
    Post count: 12
    This reply has been marked as private.
    #159937
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have an error in your javascript console.
    https://www.dropbox.com/s/z8y4ryqj5wm56wr/script_error_console.png?dl=0

    We will need full admin permissions in our user, so we can disable/enable plugins to check this situation.

    -Rui

    #160000
    thospaeth
    Member
    Post count: 12
    This reply has been marked as private.
Viewing 15 posts - 16 through 30 (of 34 total)

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