Click in one of the "Tabs" element makes the whole page scroll upwards

[nunomps]

Howdy,

I am building a page layout with one of the elements being “Tabs”. It happens two weird bugs here:

#1: When changing the fa-icons of the tabs, the content randomizes across each. Some content is lost, some titles are lost. This is no showstopper for me, I just had to redo it 5 times until it stopped deleting all contents. The behavior is completely random, so I though I should inform about it here.

#2: This is the showstopper for me. When I click at one of the tabs, all of the page just scrolls automatically upwards. I need to stop this and I just cannot find anything. Need help with this please 🙂 I have screenshots of the same view port in the screen, showing how much it scrolled upwards after I clicked the second tab.

https://trello-attachments.s3.amazonaws.com/5463a41ce58189a108d1bd37/1396×672/6dac50dc0fd120b1520133776ad03542/upload_2014-11-12_at_7.17.02_pm.png

https://trello-attachments.s3.amazonaws.com/5463a41ce58189a108d1bd37/1221×777/3393897fc177248f661dafb23454ef23/upload_2014-11-12_at_7.17.30_pm.png

Thanks in advance,
Nuno

[Rui Guerreiro – SUPPORT]

Hi,

This could be a plugin conflict, can you try to disable all the plugins and clear the cache and try again.

-Rui

[nunomps]

Hi,

This is a bit of a heavy solution no? The main purpose in wordpress is exactly combining plugins to achieve the desired outcome.. Not possible some more help in this? Like I said, it’s a showstopper..

Thanks in advance,
Nuno

[Rui Guerreiro – SUPPORT]

Hi,

All the plugins/themes being compatible is the ideal world of WordPress 🙂
Even with all the standards that WordPress have that is almost impossible, that are hundreds of new plugins each day.

The problem is when the plugins/themes interact in a specif part of WordPress with different approaches not meaning that anyone is wrong(but it could be).

Did you follow the advice on the tabs of shutting down all plugins and test if that erratic behavior still happens? And also clear the cache after disabling the plugins.

This is the best way to approach your type of problem. If it works with all the plugins disabled we just have to find what plugin is causing it and see if we can solve it or not.

-Rui

[nunomps]

This reply has been marked as private.

[Kyle – SUPPORT]

Hi

Same: http://www.swiftideas.com/forums/topic/product-tabs-bottom-of-the-page

They fixed by disabling page transitions. Can you check and confirm that works for you? If so I’ll get the developer to look into this issue

– Kyle

[thospaeth]

Hi,

I’ve the same problem with dante. There I’ve no option disabling page transitions. What should I do?

Best regards,

Thomas

[Kyle – SUPPORT]

Can you please provide me with your link?

– Kyle

[thospaeth]

This reply has been marked as private.

[Kyle – SUPPORT]

A zip? What is it? Also failed the upload

– Kyle

[thospaeth]

This reply has been marked as private.

[Kyle – SUPPORT]

We will let you know when the issue is fixed

– Kyle

[nunomps]

Hi,

Not even by disabling the page transitions solves it.

Will you write here when this is fixed?

Thanks,
Nuno

[Kyle – SUPPORT]

Yeah of course

[nunomps]

This reply has been marked as private.