New Landing How can we help? Themeforest Theme Support Neighborhood Classic Editor Button Disappeared

Viewing 12 posts - 1 through 12 (of 12 total)
  • #256817
    jaredmaxsnider
    Member
    Post count: 23

    The button to switch to Classic Editor from Swift Page Builder has disappeared on a single page (Get An Estimate). Any ideas? Not sure if it is relevant, but this page uses a Gravity Forms form outside of the Swift Page Element code (I entered it in the html editor of WordPress after all the other code. Thanks.

    #256821
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin credentials so we can check it? The page is that one you provided?
    Thanks

    -Rui

    #256824
    jaredmaxsnider
    Member
    Post count: 23
    This reply has been marked as private.
    #256935
    jaredmaxsnider
    Member
    Post count: 23

    The button appears to have come back. Not sure if you did anything on it?

    #256940
    jaredmaxsnider
    Member
    Post count: 23

    I have more information regarding this problem. I have a separate ticket regarding the problems I am having using the Swift Page Builder along with the Gravity Forms shortcodes, but I am repeating the information here as it is related. See below.

    ———————

    The styling on my Gravity Forms gets crazy when placed inside an element using the Swift Page Builder, but looks perfectly fine when placed into the page directly using the Gravity Forms shortcode and the WordPress text editor. You can view http://onewayscreenprinting.com/new/contact to see an example of what I mean. The same form is embedded twice on that page. First it is embedded to the right of the contact info in a 2/3 Text Block Element, and the styling is destroyed. The form is then embedded directly below the final Swift Page Builder Element using the Text Editor, and the styling is perfectly fine.

    When I switch back to the Swift Page Builder after embedding the form directly the “Classic Editor” button disappears along with the directly embedded incident of the form. In order to get the Classic Editor button back I need to add another element and update the page, at which point I can then see the Classic Editor button again (but again, I lose my Gravity Form.

    ———————

    Thank you for your help resolving these issues.

    #256951
    jaredmaxsnider
    Member
    Post count: 23

    FYI, I was able to resolve the form styling problems by placing the form code in a Boxed Content element.

    #257006
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Brilliant! I a glad that i managed to resolve the issue.
    Thanks
    Mohammad

    #257059
    jaredmaxsnider
    Member
    Post count: 23

    Well it didn’t really get “resolved” there is still a problem with the theme that I think your team should look into. But I figured out how to avoid it for now. If I ever want to paste code outside the Swift Builder I will have this same problem. Thanks.

    #257094
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    If you want to use the text/shortcode within content then use the Text block element of Swift page builder.
    Thanks
    Mohammad

    #257248
    jaredmaxsnider
    Member
    Post count: 23

    That is what I was using when the styles got broken. I was only able to get it to display cirrectly using the Block Content element.

    #257261
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue and attach marked screenshot.
    Thanks
    Mohammad

    #257263
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
Viewing 12 posts - 1 through 12 (of 12 total)

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