New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Child Theme over-ridden by 1.92 update

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    Posted in: Neighborhood
  • September 24, 2014 at 11:07 am #114043
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    Post count: 37

    Developer has exported to test site and carried out updates to Woocommerce 2.2.4 and Neighborhood 1.92 the site now displays in default Neighborhood and Child Theme setting are overridden, here is what developer asked to be posted.

    It seems that all the theme settings have been over-written by this update.

    I have just tried to import them from the live site but it doesn’t work – very infuriating!

    Not really sure what to suggest, might be best to contact the theme developers and say that when you update to 1.92, all of the theme settings for a child theme are over-written and the export/import of theme setting doesn’t seem to have any effect.

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    September 24, 2014 at 12:47 pm #114070
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you see the proper settings in the theme options? Or the options aren’t imported?
    Did you get any error in this process?

    -Rui

    September 25, 2014 at 10:11 am #114391
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    Post count: 37

    Hi Rui,

    It looks like theme options are just reverted to the defaults.

    I get no error when trying to import them, it asks me to save changes and then doesn’t appear to make any difference…

    Thanks

    Emile

    September 25, 2014 at 11:44 am #114441
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us admin access so we can check that?
    Please use the private reply option.

    -Rui

    September 30, 2014 at 2:59 pm #115959
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    Post count: 37
    This reply has been marked as private.
    September 30, 2014 at 10:41 pm #116106
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    October 1, 2014 at 8:51 am #116227
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    October 1, 2014 at 9:21 am #116239
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    No, I first imported in my site to try because it could be some problem in the file but it worked fine.
    Than just imported like I showed you in the attach screenshot.

    Maybe some cache in your browser was conflict with something it’s difficult to tell.

    -Rui

    October 1, 2014 at 10:12 am #116272
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    October 1, 2014 at 10:23 am #116280
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad I could help. 🙂
    -Rui

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