New Landing How can we help? Themeforest Theme Support Neighborhood Child Theme Activation Looks All Wrong

Viewing 10 posts - 1 through 10 (of 10 total)
  • #109427
    rileyiwilliams
    Member
    Post count: 39

    Hi,

    I tried to create a child theme but now the website looks as if it doesn’t have any styling applied anymore. I followed the instructions in the zip folder that comes with this theme, and uploaded both ‘neighborhood’ and ‘neighborhood-child’ folders into wp-content/themes/. The parent theme works fine, but activating the child theme results in a retarded website. What am I doing wrong?

    Thanks

    #109476
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am getting given below error at your website. Is your website live?

    Forbidden
    You don't have permission to access / on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Thanks

    #109481
    rileyiwilliams
    Member
    Post count: 39

    Yes, the website is live. I can view it from multiple devices. Perhaps I spelt it wrong, it’s http://www.hereboy.com.au

    Thanks

    #109490
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its not working here.
    Thanks
    Mohammad

    #109494
    rileyiwilliams
    Member
    Post count: 39

    OK, I reverted the theme back to parent, maybe that’s why it wasn’t working for you. If not, do you have any ideas as to why you’re getting barred? Is there a location based setting somewhere that’s keeping you out?

    Thanks

    #109503
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its still not working. I am accessing your website From Agra City, India. Please ask your host about it.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #109515
    rileyiwilliams
    Member
    Post count: 39

    Hi,

    I had most of Asia blocked due to hacking attempts, I’ve temporarily disabled it, so now you should have access, although you might have to ‘force refresh’.

    Thanks

    #109870
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I saw that in the wp-content/themes/neighbourhood-child you create another folder called neighbourhood-child and put the style.css and functions.php, I suggest you to put the style.css and functions.php directly under the child theme folder, don’t create another folder inside it.. http://take.ms/1CmgV

    Let us know,

    Thanks,
    laranz.

    #111187
    rileyiwilliams
    Member
    Post count: 39

    That worked. Thanks so much!

    #111193
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great ๐Ÿ™‚

    – Kyle

Viewing 10 posts - 1 through 10 (of 10 total)

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