Checkout

[invitingideas]

Having problems with the checkout. After the initial check out page, it does not go to next step.

Site – http://www.montrealweddinginvitation.com

I can fill in my info, but then when I click continue, nothing happens, blank screen?

Peter

[laranz – SUPPORT]

Hi,

First make sure all the woocommerce pages are set correctly, go to woocommerce -> Settings -> Pages.

Let me know, what you got.

Thanks,
laranz.

[invitingideas]

Verified pages and they seem ok. It just stops at the 3rd stage and its a blank page???

Peter

[laranz – SUPPORT]

Hi,

Pass me the WP Login details, using the set as private reply. I will check that out.. Make sure this is not happen by any plugin (Try deactivate it all once, and try to check the problem exists)

Thanks,
laranz.

[invitingideas]

This reply has been marked as private.

[laranz – SUPPORT]

Hi,

I tried my level best, and didn’t find why this happen. I forward this to another support staff to take a look.

Thanks,
laranz.

[invitingideas]

Hello

Still waitting for someone to get back to me about this, now it is also giving a 404 not enough space erroro on code line etc…..

Getting a little frustrated at this.

Peter

[Tahir – SUPPORT]

Hi Peter,

Did you update to the latest version. There is a new version out with some checkout improvements and bug fixes.

Thanks
Tahir

[invitingideas]

Yes I have, still nothing.

[invitingideas]

this is the error I get:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 24576 bytes) in D:\Hosting\2612942\html\montrealweddinginvitation\wp-content\plugins\woocommerce\classes\class-wc-order.php on line 972

[Tahir – SUPPORT]

Hi, The error is due to less memory available to wordpress. Please see below copied from wordpress forums .

Methods for increasing the amount of memory a PHP script may consume

0. If you have access to your install and are running a version of WordPress earlier than 3.0, try the plugin
http://wordpress.org/extend/plugins/memory-bump/ as this is the easiest way to increase your RAM for WordPress. [Mod note – Link Added 2010-06-21]

1. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 64M. If your line shows 64M try 128M
memory_limit = 64M ; Maximum amount of memory a script may consume (32MB)

2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
php_value memory_limit 64M

3. Try adding this line to your wp-config.php file:
Increasing memory allocated to PHP
define(‘WP_MEMORY_LIMIT’, ’64M’);

4. Talk to your host.

Thanks
Tahir

[Tahir – SUPPORT]

Hi, The error is due to less memory available to wordpress. Please see below copied from wordpress forums .

Methods for increasing the amount of memory a PHP script may consume

0. If you have access to your install and are running a version of WordPress earlier than 3.0, try the plugin
http://wordpress.org/extend/plugins/memory-bump/ as this is the easiest way to increase your RAM for WordPress. [Mod note – Link Added 2010-06-21]

1. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 64M. If your line shows 64M try 128M
memory_limit = 64M ; Maximum amount of memory a script may consume (32MB)

2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
php_value memory_limit 64M

3. Try adding this line to your wp-config.php file:
Increasing memory allocated to PHP
define(‘WP_MEMORY_LIMIT’, ’64M’);

4. Talk to your host.

Thanks
Tahir