Checkout page – Place order

[Ivo]

Hi.

After choosing products and proceed chekout, I hit place order and between choosing “Bank transfer” or “Cheque payment” and nothing happens, I mean doesn’t move to another page that I believe to “confirmation”.

Nevertheless I get the order in the backend

Please advice.

Thanks

[Melanie – SUPPORT]

Can you please contact the woocommerce support about that directly? Thank you!

[dolinabobrov]

I have same problem, guys..

[Swift Ideas – Ed]

Hi guys,

Could you please check your developer console logs within your browser? In Chrome it’s under View > Developer > JavaScript console.

Please open this before submitting the order, and then seeing if anything shows up in the log window. If it does, please post it here.

It’s likely an AJAX issue with your server setup, nothing to do with the theme. You would be best off posting this on the WooCommerce support forums here – http://wordpress.org/support/plugin/woocommerce

– Ed

[dolinabobrov]

“Invalid App Id: Must be a number or numeric string representing the application id. all.js:56
FB.getLoginStatus() called before calling FB.init(). all.js:56
event.returnValue is deprecated. Please use the standard event.preventDefault() instead.
”

http://clip2net.com/s/6p8J2e

[Swift Ideas – Ed]

None of those will stop the AJAX. Can you provide a link to your site?

– Ed

[dolinabobrov]

http://friendfunction.ru/

I checked all possible reasons as here – http://docs.woothemes.com/document/endless-loadingspinner-on-the-checkout-page/

[Swift Ideas – Ed]

Hi there,

Checking here, and can’t see the issue? Can you clear the browser cache/try a different browser?

– Ed

[dolinabobrov]

I clear cache and try different browser but it was still the same.

Now I solve this problem (but temporarily I think). I deactivate all plugins except Woocommerce and try to find bad plugin by switching them on one by one and making demo order. The result is surprising – all plugins are ok and checkout works fast. Now everything works but for how long..

[Swift Ideas – Ed]

Glad you’ve managed to sort it, hopefully that issue is gone!

Let us know.

– Ed