New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Checkout is stuck with loader (spinner)

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    Posted in: Neighborhood
  • May 8, 2017 at 8:05 pm #323809
    LucidMan
    Member
    Post count: 7

    When someone proceeds to checkout they are stuck, because payment area in on infinite loading loop as you can see in the attached picture.

    Console states:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    Attachments:
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    May 9, 2017 at 1:51 pm #323906
    David Martin – Support
    Moderator
    Post count: 20834

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks,
    David

    May 9, 2017 at 2:00 pm #323909
    LucidMan
    Member
    Post count: 7

    Hello, I already did that and that did not resolve the problem. However, I found out that my gateway plugin is for woocommrce 2.* . I tried to downgrade woocommerce to 2.* and then the theme is not compatible. Is it possible to get a lower version of the theme? Option of upgrading gateway plugin is not available and I need that gateway.

    May 9, 2017 at 2:11 pm #323913
    David Martin – Support
    Moderator
    Post count: 20834

    Rui has answered your ticket: http://www.swiftideas.com/forums/topic/i-need-older-verion-of-neighborhood-theme/

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    Posted in: Neighborhood
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