Checkout : Cart is empty on paypal

[soumagnac]

Hi,

Really good job for this thème.
I’ve read other topics about this but I don’t find the solution to my problem.

When I tried to pay on my website with paypal, when I confirm, paypal tell me that my cart is empty.

Do you know where the problem come from ?

Thanks

Ed

[laranz – SUPPORT]

Hi,

Can you show us your website? Make sure the PHP sessions are enabled, if not talk with your host and enable it and try to test purchase again.

Let me know the status.

Thanks,
laranz.

[soumagnac]

I can send you by email ?

[soumagnac]

Anyway the site is : http://www.atelierduclavecin.com/

[laranz – SUPPORT]

Hi,

Did you have any chance to check whether the sessions are set correctly, call you host and confirm.

Thanks,
laranz.

[soumagnac]

Hi,

Ok, they ask me which session php I want to enable.

Here is all spécification of my host : http://hp66.hostpapa.com/phpinfo.php

Thanks so much

Ed

[laranz – SUPPORT]

Hi,

Okay, I forward this to the developer to look at this.

Thanks,
laranz.

[soumagnac]

Hi ! Do you have any news ?

Can I send you my user & psw in private reply to check what’s wrong ?

Thanks

Edouard

[laranz – SUPPORT]

Hi Edouard,

Something maybe happened in the backend that didn’t assign it to the developer while the forum changes. Now I assign to developer he will look over as soon as possible.

Thanks,
laranz.

[Swift Ideas – Ed]

Hey guys,

This shouldn’t need any php changes. Have you set up the PayPal integration through the standard WooCommerce setup, or are you using a third party plugin?

Check this guide – http://docs.woothemes.com/document/paypal-standard/

– Ed

[soumagnac]

I use the standard option.. I’m stuck … really don’t understand what’s going on ..

[Swift Ideas – Ed]

@soumagnac – I’d recommend you contacting WooCommerce support, as this would be an issue with the WooCommerce plugin.

– Ed