New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Check out problems, after 2.3.2 and 2.3.3

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    Posted in: Neighborhood
  • February 13, 2015 at 6:54 am #149701
    wanderoo
    Member
    Post count: 33

    After update to 2.3.3 and 2.11 I have several problems that needs to be fixed.

    For starters I need to remove one line and have the payment description brought back. See attached picture.

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    February 13, 2015 at 9:23 am #149742
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .woocommerce #payment{
border-top:0px!important;
}

    2- Please check through your payment settings.

    Thanks
    Mohammad

    February 13, 2015 at 9:25 am #149743
    wanderoo
    Member
    Post count: 33

    Payment settings are no diffrent than before the update so dont see how that could be a problem?

    February 13, 2015 at 9:29 am #149745
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using any cache plugin? Please activate wordpress default theme and check for issue. If issue comes thats mean, its not our theme issue and related with plugin.

    Thanks
    Mohammad

    February 13, 2015 at 9:40 am #149747
    wanderoo
    Member
    Post count: 33

    I deactivated all plugins and check the default theme but no luck I am afraid. Still the same issue. Also the site is very slow but if I deactivate PayPal option the site speeds up. Really strange.

    February 13, 2015 at 10:16 am #149766
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Paypal options plugin is causing to issue so please contact at plugin developer about this issue.
    Thanks
    Mohammad

    February 13, 2015 at 10:19 am #149768
    wanderoo
    Member
    Post count: 33

    Put PayPal is not a plugin it is integreated in Woocommerce.

    February 13, 2015 at 10:25 am #149771
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wanderoo

    The issue looks to be that Payson plugin? We don’t control that output, and PayPal outputs fine as default. Check with the default WordPress theme.

    I’ve removed that extra divider for the next update.

    Thanks,

    – Ed

    February 13, 2015 at 10:28 am #149772
    wanderoo
    Member
    Post count: 33

    I tried with the default theme but no luck there either.

    It is really strange that the description text under each payment option just disaperd after the 2.3.2 and 2.3.3 update.

    I have tried deactivating all the plugins but no luck.

    February 13, 2015 at 12:02 pm #149822
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact at Payson plugin developer once about this issue.
    Thanks
    Mohammad

    February 13, 2015 at 1:21 pm #149868
    cjtagupa
    Member
    Post count: 2

    Hey guys,

    I’m experiencing the same issue after updating the theme to 2.11.

    The payment options description doesn’t show up when selecting another payment option.

    I tried switching to the default theme, the issue still persist, I switched to twentyfifteen it’s working, so probably it has something to do with the theme..

    February 13, 2015 at 1:28 pm #149873
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    We are of this, WooCommerce are releasing updates daily and we are doing our best to keep up. There will be another theme update going out later today

    – Kyle

    February 13, 2015 at 1:33 pm #149879
    cjtagupa
    Member
    Post count: 2

    Thanks for the prompt reply Kyle, good to know that the fix is underway.

    February 13, 2015 at 1:36 pm #149881
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Neighborhood
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