New Landing How can we help? Themeforest Theme Support Neighborhood Check Out | Order Received Page

Viewing 10 posts - 1 through 10 (of 10 total)
  • #88695
    Benjamin
    Member
    Post count: 68

    Hi,

    Just a couple of questions regarding the Check Out |Order Received page.
    (I’ve referenced my questions to the attached image.)

    1) “Thank You. Your Order has been received” text
    I have previously changed the padding from the inner-page-wrap as it was leaving a largish gap below the navigation. Is it possible to add it back again JUST for the Check Out |Order Received page (I don’t want other pages to be affected) Not sure if I should just add Top Padding / Margin to the “Thank You. Your Order has been received” text instead of changing the innner-page-wrap margin?? The text just needs to come down by about 20 pixels.

    All pages currently have this CSS:

    .inner-page-wrap {
    margin-top: 20px;
    }

    2) Is it possible to remove the My Account box from the Check Out |Order Received page or move the links somewhere else as it looks unbalanced on the page. Perhaps move the My Account links to the bottom of the page instead?

    3) You’ve helped us remove the shadows from all the products on the pages but they came back in the Check Out |Order Received page. Can we also remove these shadows please?

    Any advice on this is much appreciated,
    Ben

    #88702
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, at the moment I cannot open your website because my browser alerts me of a security issue with your certificate. Could you check back on that and let me know?

    #88852
    Benjamin
    Member
    Post count: 68

    Hi,

    The error message is there because we haven’t moved the domain name across yet for the secure server. We are testing it so it throws up certificate errors simply because the domain name in the URL bar doesn’t match the address the SSL was set up for. It’s perfectly safe to just continue.

    Thanks.

    #88947
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url so i can give to you exact quick solution.
    Thanks

    #88986
    Benjamin
    Member
    Post count: 68

    Hi,

    That’s a bit tricky as the page only comes up once an order has gone through… Not sure how to replicate an example of that? Hence my screenshot. I guess the closest example would be on the Neighborhood demo here: http://neighborhood.swiftideas.net/wishlist/ (The My Account section? But it doesn’t show the page header title.)

    You may be able to provide me the CSS to remove the shadows from products when they’re in a cart though?
    You would have to add some products to see the shadows on the products though.

    Let me know if I can replicate the page in any way as I’m not sure how?

    Thanks,
    Ben

    #88996
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:

    .woocommerce table.shop_table img, .woocommerce-page table.shop_table img {
     box-shadow: none !important;
    }
    
    .my-account-left{display:none}

    Thanks

    #89001
    Benjamin
    Member
    Post count: 68

    Hi,

    That’s great thanks – shadows removed – will test My Account when we run another dummy order.

    Any CSS that can help shift the “Thank You. Your order has been received” down a bit (just 20px) would be great if that’s possible?

    Cheers,
    Ben

    #89006
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please view source [CTRL+U] of thank you page. Copy the all code of this page ,paste in a text attach this file here,

    Thanks

    #90107
    Benjamin
    Member
    Post count: 68

    Hi,

    Sorry for the delay, I’ll post the code once we’ve established a transaction. Having difficulties with the secure server at the moment.

    Bear with us…

    #90154
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Its ok.
    Thanks 🙂
    With Best Regards
    Swift Ideas

Viewing 10 posts - 1 through 10 (of 10 total)

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