New Landing How can we help? Themeforest Theme Support Dante Chart animation & slide in text on homepage stopped working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #213481
    ColosseusBV
    Member
    Post count: 5

    On the homepage, I have charts with an animation going to 100%. I have used the shortcode. On different page I have tried it, and there is does work http://test.colosseus.nl/nieuws/. However, even after copy pasting the working shortcode in my homepage, I cannot get the chart to work.

    Further more on the homepage under Voordelen van Colosseus. blocks of text are suppossed to slide in from the left, this also does not work anymore. It did before.

    Could you help me?

    Thanks,

    Lieke

    #213490
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to check your homepage?
    Use the private reply.

    -Rui

    #213498
    ColosseusBV
    Member
    Post count: 5
    This reply has been marked as private.
    #213513
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You need to set this images in those assets.
    https://www.dropbox.com/s/kyq0db1wsy94wp6/Screenshot%202015-09-16%2011.09.40.png?dl=0

    This is causing errors on the script because of the missing images.

    Give it a try.

    -Rui

    #213521
    ColosseusBV
    Member
    Post count: 5
    This reply has been marked as private.
    #213588
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.
    -Rui

    #213783
    ColosseusBV
    Member
    Post count: 5

    Hi Rui,

    I now have a database problem: Error establishing a database connection. This is the first time I have had this. I newly generated a password to give to you, but now cannot even get to the login page. Can you help me?

    Thanks,

    Lieke

    #213789
    ColosseusBV
    Member
    Post count: 5

    Hi Rui,

    I now have a database problem: Error establishing a database connection. This is the first time I have had this. I newly generated a password to give to you, but now cannot even get to the login page. Even when I want to reset my password. Can you help me?

    This is the error:
    Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure that you have typed the correct hostname?
    Are you sure that the database server is running?
    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    Thanks,

    Lieke

    #213791
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This means something changed, user or password that you have in WP-config.php
    Check if what’s inside is correct.

    Now you can only access with ftp.

    -Rui

Viewing 9 posts - 1 through 9 (of 9 total)

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