New Landing › How can we help? › Atelier › Changes in Theme Options are not saved

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • March 23, 2016 at 12:00 pm #257323
    bikeboutique
    Member
    Post count: 25

    Hi,

    I made changes to the Theme Options (Text in Footer and I emptyed the modal links in the WooCommerce Options). When I save these changes I get the green bar telling me the changes were saved but it does not reflect on the website. I cleared the cache – no change. If I navigate away and back to the Theme Options my changes seem to have been saved, but as soon as I log out and back in to the WP backend everything is back to the state before my changes.
    Any idea what I am doing wrong?

    Thanks in advance, Luise

    March 23, 2016 at 1:53 pm #257378
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of wordpress and all plugins after that check for issue.
    Thanks
    Mohammad

    March 23, 2016 at 2:30 pm #257403
    bikeboutique
    Member
    Post count: 25

    I am using WP 4.4.2 – so wordpress and all plugins are up to date…

    March 23, 2016 at 4:15 pm #257443
    bikeboutique
    Member
    Post count: 25
    This reply has been marked as private.
    March 23, 2016 at 6:26 pm #257470
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I tested two times and seems perfect to me. Please check after clear the cache of browser now.
    Thanks
    Mohammad

    March 23, 2016 at 8:18 pm #257484
    bikeboutique
    Member
    Post count: 25

    I did try that. Tried different browsers and different user logins as well. Still can’t empty the modal link in the WooCommerce options or edit the Footer Copyright Text. Any other ideas?

    March 24, 2016 at 8:42 am #257534
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin conflict. Please deactivate all plugin except Swift framework and Woocommerce and check for issue.
    Thanks
    Mohammad

    March 24, 2016 at 9:34 am #257543
    bikeboutique
    Member
    Post count: 25

    Thanks, that did the trick. I turned them off all at once, so I can’t tell you wich one was the problem, but as always I appreciate your swift response 😉

    March 24, 2016 at 9:54 am #257551
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad 🙂 that your issue resolved.
    Thanks
    Mohammad

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