New Landing How can we help? Themeforest Theme Support Dante Change footer text colour and Header options

Viewing 15 posts - 1 through 15 (of 27 total)
  • Posted in: Dante
  • #317365
    evanavarro12
    Member
    Post count: 23

    Hi,
    About three weeks ago I’m not able to access to the customize/settings in my theme Dante. I need to change the colour of the text of the footers, because it’s so light that you can’t see it unless you pass the mouse. Please, can you help me to change it? I’ve tried in different places of the menu and theme settings, but I can’t find it. Moreover, do you know if there’s any problem with the theme to access to customize it? I’ve asked to my hosting about this problem but they say that maybe is the theme which is causing this problem.
    I have another question too: I want the social media icons to appear top left in my web, and in header options I have chosen the fourth template, that have social media icons top left, but social media icons don’t appear. Can you tell me how to solve it?
    I need to mention that I have no idea about programming or css…

    Thanks for all your help.

    Regards, Eva

    #317433
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi Eva,

    We would need admin access to have a look at the customizer page to check what might go wrong.
    Use the private reply to provide us the admin credentials.

    -Rui

    #317442
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #317669
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Eva,

    I cannot access your site:

    #317994
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #318051
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The problem is not the credentials, the problem is that we can’t see the login page.

    This is what we get in http://www.vivirconesencias.com/wp-admin/
    https://www.dropbox.com/s/e9we3r0qohkmneh/Screenshot%202017-03-22%2011.57.24.png?dl=0

    -Rui

    #318059
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #318061
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #318064
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #318225
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We also at a Mac so that’s not the problem. check with your hosting support why can’t we reach the admin page.

    -Rui

    #318401
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #318403
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m at Portugal and David in the UK, it’s better to allow the 2 countries.

    -Rui

    #318404
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #318456
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    #318599
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 27 total)

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