New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Category Missing

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • April 8, 2015 at 9:36 pm #163882
    nuyu
    Member
    Post count: 7

    After updating to the last update one of my Categorys is missing from the shop main page – but the products still show when searched for. Any ideas??

    April 9, 2015 at 5:44 am #163920
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not getting your issue exactly. Please provide me marked screenshot about this issue.
    Thanks
    Mohammad

    April 10, 2015 at 12:55 pm #164289
    nuyu
    Member
    Post count: 7

    Hi, screenshot attached. There should be 3 categories. Since upgrade one has disappeared??

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    April 10, 2015 at 1:43 pm #164311
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    do you have products in the category?

    – Kyle

    April 20, 2015 at 1:08 pm #166461
    nuyu
    Member
    Post count: 7

    Yes i have products in there.

    April 20, 2015 at 1:13 pm #166464
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please test this with the default theme activated to see if you get the same issue

    – Kyle

    April 20, 2015 at 1:19 pm #166466
    nuyu
    Member
    Post count: 7

    yeah tries it with default theme and its the same. Doesnt show.

    April 20, 2015 at 1:21 pm #166469
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok then please contact WooCommerce about this, they should be able to help you. We only provide theme specific support

    – Kyle

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    Posted in: Neighborhood
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