New Landing How can we help? Themeforest Theme Support Dante category left sidebar not showing up

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Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Dante
  • #149486
    thepenster
    Member
    Post count: 47

    Hi,

    I’m having the same problem where the category is not showing up even though I’ve set left sidebar in woo commerce:

    http://displays.adventium.net/

    On my product page, the category left sidebar is also not showing up, and the portfolio sort function disappeared. Can the category sidebar and portfolio sort function on top both appear?

    http://displays.adventium.net/products/

    Even in the pre-built pages, the category sidebar does not show up.
    Please help.

    Thanks

    #149489
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What have you added to your WooCommerce sidebar? Have you set the sidebar for the woocommerce pages in Theme Options > WooCommerce?

    – Kyle

    #150075
    thepenster
    Member
    Post count: 47

    Here are my settings:
    WooCommerce Sidebar Config: Left Sidebar
    WooCommerce Left Sidebar: Sidebar One

    How do I add the categories to the WooCommerce sidebar?

    #150078
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have an widget called Product Categories, just add it to sidebar 1.
    https://www.dropbox.com/s/6ss6p1zrgrlcnhr/woocomerce_sidebar_categories.png?dl=0

    Hope it helps.

    -Rui

    #150092
    thepenster
    Member
    Post count: 47

    I don’t have the WooCommerce Sidebar in the widgets. I only see product categories, which triggers random categories that I don’t want.

    Where can I find the WooCommerce Sidebar?

    Also, the portfolio filter disappears when I tried adding category sidebar to my products page at:
    http://displays.adventium.net/products/

    What do I need to do for the filter to appear at top?

    #150095
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us access so we can check it?
    Use the private reply.

    -Rui

    #150098
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    #150514
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

    #150919
    thepenster
    Member
    Post count: 47

    Hi,

    I was able to fix the left sidebar issue on my own. However, the search function does not work. When the magnifying lens on the upper right is clicked, the site shrinks, but there is no field for people to enter search words to search. What do I need to do for a search field to appear and for the search function to work?

    thanks

    #150927
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you go to Theme Options > Header Options and change the search to AJAX search

    – Kyle

    #150936
    thepenster
    Member
    Post count: 47

    I changed the search to portable, but now, random things that are not products are showing up. For example, if “portable” is searched (http://displays.adventium.net/?s=portable), if you click on 2 or 3 at the bottom, the results have nothing to do with the products. Is there a way for:
    1. Results to not show dates
    2. Results to show as image gallery (like products or home page) instead of individual post.

    thank you

    #150948
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) Add this to your custom css:

    .search-item-content time {
    display: none;
    }

    2) I’m afraid this is not possible by default, the search is not only for products, it’s for all post types.

    – Kyle

    #151002
    thepenster
    Member
    Post count: 47

    Thanks for your info. I have a couple more questions:

    1. My site, displays.adventium.net, is taking forever to load. I tried making the thumbnails on the index page smaller via media > library > edit image > scale image > Apply changes to: thumbnail

    However, it resized the image in all instances so the image quality on the product page is quite poor. Do I need to make 2 sets of images (one for thumbnail and one for product) so that the page will load faster?

    2. How can I shorten the space between the secondary header and the top of the content? On the product pages (such as http://displays.adventium.net/?portfolio=10-foot-wave-hybrid-display) there’s too much space above when the text starts.

    3. How do I add the footer info?

    4. Menu text cut off for Product > accessory > table covers. How do I make “table cover” show in whole?

    Thank you!

    #151640
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please open new topics for your issues as they do not relate to the original issue

    – Kyle

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